LODGING Staff - 10 Minutes News for Hoteliers - Page 14

2 min

Mews Launches Integrated POS System for Hotels in U.S. and Canada, Expanding to North America in 2024

📈 Mews launched its POS system in 2024 in the U.S. and Canada, unifying hotel management, F&B operations, and payments on a single platform. Already operational in over 20 countries in Europe and APAC, the system streamlines operations by integrating guest profiles and automating billing. Vanessa Mowell from Shelter Social Club highlights improved efficiency and reporting. Founder Richard Valtr emphasizes the elimination of standalone systems, enhancing guest and staff interactions.

2 min

Hotel Equities Partners with Lodgic Hospitality to Manage Three Austin Hotels, Expanding Texas Portfolio to 25 Properties

🏨 Hotel Equities is partnering with Lodgic Hospitality to manage three Austin, Texas hotels: Aloft by Marriott Austin Northwest, Tru by Hilton Austin NW Arboretum, and Hilton Garden Inn Austin Central. This expands Hotel Equities’ Austin presence to seven hotels and its Texas portfolio to 25 properties. The Aloft hotel is near Lakeline Mall and the Austin Aquarium, Tru by Hilton is close to The Arboretum, and Hilton Garden Inn is near downtown Austin and the University of Texas.

2 min

Grand Bohemian Orlando Rebrands as Hotel Beauden, Unveils New Identity and $18 Million Renovated Spaces

🏨 Grand Bohemian Orlando rebranded as Hotel Beauden in September 2026, aligning with Orlando’s civic heritage. The hotel features the new restaurant Libra, led by Chef Francisco Sillero, offering a diverse menu. Updates include an $18 million renovation completed in 2024, featuring 248 guestrooms and public spaces. A mural by Amy Rader adorns the lobby. Positioned near Orlando's arts and entertainment spots, Hotel Beauden remains committed to service and community connection after 25 years.

1 min

Sonesta Opens 203-Room Red Lion Hotel Near Rogue Valley International Medford Airport in Oregon

🏨 Red Lion Hotel Rogue Regency Medford Airport, a 203-room midscale hotel, opened in Medford, Oregon, just 1.5 miles from Rogue Valley International Medford Airport. Announced by Sonesta International Hotels Corporation, the opening highlights Sonesta's strategy to expand in convenient and comfortable locations. Co-CEO Keith Pierce emphasized Medford's significance in broadening the company's guest and franchisee network.

1 min

J.D. Power 2026 Report Shows 14-Point Increase in Hotel Guest Satisfaction, Staff Service Up 26 Points

🛌 TROY, Michigan—In 2026, the J.D. Power survey showed an increase in hotel guest satisfaction, rising 14 points to 696 from 682 in 2025. First-time guest satisfaction with staff services improved by 26 points, based on feedback from 5,642 guests. Only 43% found common areas inviting, and 48% viewed them as modern. Hotel management is investing in properties and staff training to enhance experiences, but opportunities remain in improving lobby and common area perceptions.

2 min

Crowne Plaza Opens 22-Story Flagship Hotel in Manhattan Times Square with 685 Guestrooms and New Amenities

🏨 Crowne Plaza by IHG has opened its new flagship, Crowne Plaza Manhattan Times Square, in New York. The 22-story hotel, developed by ARTIC and managed by Highgate, includes 685 city-view rooms, and integrates work, connection, and relaxation spaces. Positioned near Times Square, Rockefeller Center, and Central Park, the hotel features a new bar, restaurant, and artwork by artist Tiago Magro. It also offers flexible meeting spaces and an exclusive penthouse on the 22nd floor.

2 min

Aimbridge Hospitality Launches LIFT Tool for Enhanced Labor Forecasting and Productivity Across Hotel Portfolio

📈 Aimbridge Hospitality, based in Plano, Texas, launched its Labor Insight & Forecasting Tool (LIFT) to enhance staffing efficiency across its portfolio. LIFT integrates labor data for precise, real-time staffing forecasts, improving profitability. The tool combines forecasting, scheduling, and execution in one interface, enabling proactive staffing decisions. A recent pilot showed productivity gains, notably in housekeeping and laundry, with improved scheduling accuracy. Aimbridge plans ongoing updates based on operator feedback.

1 min

U.S. Travel Leaders Urge Permanent Funding Solution After Temporary Government Shutdown Averted by Senate Measure

🛫 WASHINGTON, D.C.—On an unspecified date, the U.S. House passed a Senate funding measure to keep the federal government open. Leaders from the U.S. Travel Association, Airlines for America, and the American Hotel & Lodging Association (AHLA) expressed concern over the temporary nature of this solution, stressing the need for annual appropriations bills. They highlighted the importance of a lasting solution to prevent TSA officers and air traffic controllers from working without pay during government shutdowns.

2 min

Drury Hotels Opens New 180-Room Drury Plaza Hotel in Nashville's Southeast Century Farms, Featuring On-Site Dining and Meeting Spaces

🏨 Drury Hotels opened the Drury Plaza Hotel Nashville Southeast Century Farms in the Antioch neighborhood of Nashville, Tennessee. The hotel features 180 rooms, flexible meeting space accommodating up to 150 guests, and offers amenities like a complimentary hot breakfast, 5:30 Kickback snacks, and WiFi. Located near I-24 and Nashville International Airport, it includes a 24-hour business center, fitness center, outdoor pool, and on-site dining options such as The Kitchen + Bar.

2 min

AHLA Celebrates National Hotel Employee Day, Highlighting Over 2.2 Million Workers and 200 Career Pathways in the U.S.

🏨 WASHINGTON, D.C.—On National Hotel Employee Day, the American Hotel & Lodging Association (AHLA) honored over 2.2 million U.S. hotel workers. The AHLA report highlighted that 75% of hotel employees advance to management roles within five years. The hotel industry supports over 9.1 million jobs. Celebrations included recognition from various U.S. lawmakers and governors. AHLA Foundation initiatives, like apprenticeships and scholarships, focus on career growth in hospitality. National Hotel Employee Day began in 2022.

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