LODGING Staff - 10 Minutes News for Hoteliers - Page 21

Canary Technologies Launches F&B Mobile Ordering, Boosting Hotel Revenue by 30% with Direct Guest Orders

📱 In March 2026, Canary Technologies in San Francisco launched F&B Mobile Ordering to enhance hotel food and beverage operations. This tool allows guests to order from their devices, boosting F&B revenue by 30% through larger checks and higher order volumes. Integrated with major Property Management and Point of Sale systems, the solution simplifies ordering and has been in beta testing for six months, addressing inefficiencies and catering to the rise of food delivery app competition.

2 min

Sage Hospitality Group Assumes Management of 208-Room The Ben, Autograph Collection in West Palm Beach, Florida

🏨 Sage Hospitality Group now manages The Ben, Autograph Collection, a 208-room hotel in West Palm Beach, Florida, acquired by Related Ross. Opened in 2020, The Ben offers a rooftop lounge, a heated outdoor pool, two restaurants, and over 17,000 square feet of event space. Situated by Palm Harbor Marina, it’s near Clematis Street and downtown attractions. Sage aims to enhance this vibrant, design-centric property’s guest experience as part of its experiential hospitality focus.

1 min

Westin Crystal City Reopens After Comprehensive Renovation, Featuring 223 Redesigned Rooms and New Dining Options

📍 Arlington, Virginia—Westin Crystal City reopens end of the month after a property-wide renovation. Located near Crystal City Metro, one mile from Ronald Reagan Washington National Airport, offers 223 redesigned guestrooms and suites. Upgraded lobby, new restaurant, and enhanced meeting spaces. Features high-speed internet and HDTVs. General Manager Vikas Lalwani highlights Potomac River-inspired design. A new coffee bar, serving Commonwealth Joe, enriches guest experience. Complimentary airport shuttle ensures connectivity.

2 min

Phoenix Hotel Industry Generates $7.2 Billion Annually, Supporting Over 42,000 Jobs and $1.1 Billion in Tax Revenue

📈 Phoenix hotels generate $7.2 billion in economic activity and support 42,237 jobs, providing $627.9 million in wages. Hotel guests contribute $4 billion annually, equating to $641 per room night. The sector delivers $1.1 billion in tax revenue: $538.7 million federal, $260.3 million state, and $257.2 million local. Phoenix hosts 25,164 guest rooms, selling 6.5 million room nights yearly across 168 properties, with 2,312 additional rooms in development.

2 min

In 2025, UAE Lodging Industry Notably Increased Women in Leadership Roles Through Merit-Based Growth and Mentorship Programs

📈 2025 saw progress for women in leadership in the UAE hospitality industry, with more women stepping into these roles. Companies focused on merit-based growth, inclusive policies, and mentorship programs. Career highlights for Bhavna Tanwani include managing strategic projects in Dubai and building trusted client relationships. Looking to 2026, expectations include more women in senior roles, supported by mentorship and flexible work models, enhancing diversity and inclusion in hospitality.

1 min

Las Vegas Leads U.S. Hotel Industry Growth with 90.5% RevPAR Increase in Early March 2026

📅 U.S. hotel industry performance through March 7, 2026, shows growth with occupancy at 63% (up 1.2%), ADR at $166.47 (up 3.6%), and RevPAR at $104.92 (up 4.9%). Las Vegas led with occupancy at 85% (up 19.1%), ADR at $291.25 (up 60%), and RevPAR at $247.61 (up 90.5%), thanks to CONEXPO-CON/AGG. San Diego's occupancy rose 12.5% to 73.5%, boosting RevPAR by 20.7% to $153.11. New Orleans saw the largest ADR drop of 12.8% to $196.89. Orlando's occupancy fell by 6.4% to 76.2%.

Kimpton Era Midtown New York Opens with 529 Rooms and Four Dining Concepts by Apicii

📍 Kimpton Era Midtown New York, a 33-story skyscraper in Manhattan, opened with 529 rooms. It features four dining concepts, including Bar Rocco by Rocco DiSpirito, and a rooftop bar with skyline views. The hotel includes a 1,375-square-foot gym and offers city views, with some rooms overlooking the Empire State Building. Two suites and nine rooms have outdoor terraces. Apicii operates the dining venues, with Amasa and Jade Rabbit opening in March and April 2026 respectively.

Lighthouse Launches Review Agent to Automate Guest Review Management for Hoteliers on Booking.com and Expedia

💻 Lighthouse launched Review Agent in Denver, Colorado, offering hoteliers a single dashboard for managing reviews from Booking.com and Expedia. Review management is crucial as 77% of travelers are influenced by owner responses, and 71% of AI hotel recommendations rely on guest reviews. Review Agent offers three control levels, including AI-generated replies. 88% of responses are sent via AI, allowing hoteliers to focus on key feedback. Nadine Böttcher emphasizes the importance of maintaining visibility in AI-powered searches.

1 min

AAA Reveals Top 2026 Spring Break Destinations; Flights to Domestic Spots Average $815 Round-Trip

🗺 AAA's 2026 Spring Break data reveals top destinations. Who? AAA. When? 2026. Where? U.S. and international. What? Top domestic spots include Orlando and Miami, with flights up 2% to $815. International favorites like Rome see flights at $1,300, down from 2025. How? Road trips are popular with rental destinations in Orlando, Los Angeles, and Phoenix. Why? 21.7 million Americans are cruising the Caribbean. Top European cities booked are Rome and Paris.

3 min

Dury Kim Highlights Career Path in Hospitality and Importance of Female Leadership Representation for 2026 and Beyond

📈 Dury Kim was inspired to enter hospitality in middle school after watching a Korean documentary about Cornell’s School of Hotel Administration. By 10th grade, she sought internships in local hotels, working part-time for two years. Her mentors include Calvin Tilokee and Roy Madhok, who helped shape her career. Kim has volunteered with the HSMAI College Relations Committee for three years. In 2025, the lodging industry saw strong female representation in commercial leadership roles but seeks broader diversity.

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