Hotels losing direct bookings to OTAs due to outdated payment systems | Shifans Rauf posted on the topic | LinkedIn
📈 Travel businesses struggle with retention due to system inefficiencies. Bookings often disconnect: flights confirm but hotel info isn't integrated, manual bus handling, and delayed refunds. This erodes trust and profit margins. Scalable growth relies on cohesive systems incorporating APIs and automation for flights, hotels, buses, payments, refunds, and support. AI boosts demand, making integrated systems critical for competitive advantage. Explore travel tech and scaling insights via the "Travel Tech Systems & Scale" newsletter on LinkedIn. #TravelAPIs #TravelTechPlatform
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