Swasti Sharma - 10 Minutes News for Hoteliers - Page 12

2 min

Columbia Sussex Tops JD Power 2026 Guest Satisfaction Benchmark for Third-Party Hotel Management with Score of 739

🏨 Columbia Sussex leads guest satisfaction in the 2026 JD Power North America Third-Party Hotel Management Guest Satisfaction Benchmark, scoring 739 based on 5,642 surveys. JD Power's analysis shows third-party managed branded hotels improved satisfaction by 14 points to 696. Staff service satisfaction rose 26 points, with notable gains in guestroom quality. However, only 43% view hotel common areas as inviting. The benchmark assesses seven dimensions, including guestroom and staff service, over a 12-month period.

2 min

Aman Announces First South Korean Destination with Seoul Hotel, Residences, and Club in Partnership with Shinsegae Property

🏨 Aman announces its first Korean destination, Aman Seoul, in Gangnam, Seoul, overlooking the Han River. Developed with Shinsegae Property, it features a hotel, residences, and Aman Club with spa, wellness, and dining amenities. The design is inspired by Korean traditions. Aman Seoul joins existing locations in Tokyo, New York, and Bangkok, with future expansions planned in Beverly Hills, Miami Beach, Dubai, and Singapore.

2 min

Conrad Indianapolis Undertakes $25 Million Renovation for 20th Anniversary, Enhancing All Guestrooms and Common Areas

📰 Conrad Indianapolis is undergoing a $25 million renovation for its 20th anniversary, aiming for completion by year-end. The project updates all guestrooms, suites, and common areas, maintaining operations during construction. Led by Anderson/Miller, it introduces a "Quiet Luxury" aesthetic with contemporary designs. Executive Chef Kenneth Rivera will enhance dining experiences. The property features a top-rated spa, a 24-hour fitness center, and over 16,000 square feet of event space, including the 4,800-square-foot Vienna Ballroom.

2 min

Aimbridge Hospitality Launches LIFT Labor Tool, Enhancing Staffing Forecasting and Productivity Across Portfolio in 2026

📊 Aimbridge Hospitality launched the LIFT tool in 2026 to enhance labor management across its properties. This AI-assisted platform integrates labor data for better forecasting, scheduling, and execution, improving staffing efficiency. A pilot showed productivity gains, especially in housekeeping and laundry, with improved scheduling accuracy. By providing real-time staffing insights, LIFT helps optimize profitability and align labor with demand, reflecting Aimbridge’s tech investment goals. This is Aimbridge's second platform after introducing S.P.A.R.K. earlier in 2026.

2 min

Two Former Bohemian Hotels Rebrand as Hotel Beauden in Orlando and Hotel Orielle in Savannah

📍 Grand Bohemian Orlando and Bohemian Savannah Riverfront have been rebranded as Hotel Beauden and Hotel Orielle, maintaining their place in the Marriott's Autograph Collection. Hotel Beauden, following a $18 million renovation of its 248 guestrooms completed in 2024, features a new lobby mural and restaurant, Libra. Hotel Orielle, with 75 rooms, highlights new artistic installations and introduces The Orielle cocktail. Both hotels continue their commitment to service and cultural integration.

1 min

Drury Hotels Opens 180-Room Drury Plaza Hotel in Nashville, Marking Seventh Location in Tennessee

📌 Drury Hotels opened the 180-room Drury Plaza Hotel Nashville Southeast Century Farms, located in Antioch, Tennessee, minutes from I-24, Nashville International Airport, and downtown Nashville. The hotel features queen, king, and suite accommodations, 24-hour business and fitness centers, and an outdoor pool and spa. It offers over 1,500 square feet of meeting space. Drury ranked first in Guest Satisfaction in the JD Power 2026 study, marking its 20th JD Power Award.

2 min

Minor Hotels to Launch Australia's Largest Integrated Wellness Resort, Avani Cypress Lakes, in Hunter Valley by 2027

🏖 Avani Cypress Lakes Resort, set to open in phases from October 2026 in New South Wales’ Hunter Valley, will be Australia's largest integrated resort wellness precinct, spanning 340 acres. It will feature 204 rooms, an 18-hole golf course, 24 event spaces, and wellness amenities including 70 suites and 10 Pilates reformers. Completion is expected by Q3 2027. This marks the third Avani property in Australasia, following openings in Mooloolaba and Queenstown in 2026.

2 min

Hilton Opens 154-Room Motto by Hilton Hotel in Guadalajara's Historic Center in Restored 1950s Building

🏨 Hilton opens Motto by Hilton Guadalajara Centro Historico, a 154-room hotel in Guadalajara’s historic center, owned by Grupo Megaterra. Located in a restored 1950s Art Deco building, it offers compact rooms, 69 connecting rooms, and neighborhood-driven hospitality. Nearby attractions include Plaza Fundadores and Guadalajara Cathedral. The hotel features La BienQuerida restaurant and Doña Elvira café. This marks Hilton’s second Motto property in Mexico, part of their portfolio of 300+ hotels in the Caribbean and Latin America.

2 min

G6 Hospitality Launches SHIELD6 Safety Training Program for Motel 6 and Studio 6 Staff Across 1,500 Locations

🚨 G6 Hospitality launched SHIELD6, a safety training program, for Motel 6 and Studio 6 hotels, involving hotel owners and managers. The initiative addresses guest safety issues identified through feedback. Training includes Delight IQ tools, human trafficking prevention, and safety resource guides. Ankit Tandon and Anuj Ladha emphasize ongoing access to safety experts. G6 Hospitality, owning over 1,500 locations in the U.S. and Canada, aims to enhance guest safety and business strength.

2 min

Choice Hotels Partners with Google to Launch AI-Powered Hotel Booking Feature in U.S. via Google Search

💻 Choice Hotels partners with Google to utilize AI Mode in Search for hotel bookings in the U.S., enhancing travel planning with conversational AI. This feature allows travelers to specify preferences in plain English and view hotel options visually, including rates and guest reviews. Choice Privileges points costs are also displayed for members. Their system, fully cloud-based, supports AI advancements in guest experiences, franchisee tools, and operations, aiming to simplify travel and benefit hotel owners.

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