Wyndham Hotels Launches First Native Hotel App on OpenAI's ChatGPT, Covering 8,400 Properties Globally
💻 Wyndham Hotels & Resorts launched a native app within ChatGPT, a first for major U.S. economy and midscale franchisors. The app facilitates hotel discovery and booking for 8,400 hotels globally. Following a $450 million investment since 2018, Wyndham migrated to cloud systems in 2020. AI tools have reduced call center handle times by 7%, boosting conversions. Engaged hotels earned $60,000 to $200,000 extra in 2022. The company plans further AI integrations by 2025.
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