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Travel Weekly Group Ltd

672 posts
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  • 1 min

Hays Travel appoints former Tui director as…

  • Travel Weekly Group Ltd
  • 6 October 2025
📈 Hays Travel appoints Sue Bradley, a former Tui director, as head of customer experience. Bradley, with Tui for over 14 years, will join Hays Travel's senior leadership team to embed a customer-first culture. The role focuses on enhancing customer experience, aligning with the Institute of Customer Service, and supporting Hays Travel's growth strategy. Hays Travel, a 45-year-old company, aims to maintain its reputation for exceptional customer care and align with strategic initiatives for future growth.
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  • 2 min

WonderMiles connects to SabreMosaic travel…

  • Travel Weekly Group Ltd
  • 6 October 2025
🗺 WonderMiles, an existing Sabre Development Partner, connects with SabreMosaic Travel Marketplace, enabling its 2,000+ agencies in France, Italy, Benelux, and Saudi Arabia to access the world’s largest live NDC portfolio and over 150 low-cost carriers. This integration streamlines operations with Sabre Lodging, powered by AI, improving search, booking, and service efficiency. Sabre's research shows 90% of agencies use four or more systems, and this consolidation reduces complexity and boosts productivity.
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  • 2 min

Online booking tools and communication key…

  • Travel Weekly Group Ltd
  • 6 October 2025
✈️ In October 2025, a survey of 149 corporate travel and procurement professionals by Business Travel Show America revealed that 29% of travel buyers find policy compliance a major challenge. To tackle this, 51% embed rules in booking tools, and 56% include travel policy education in onboarding. The event on October 15-16 at Javits Center, New York, will host over 100 exhibitors. Notably, 17% report progress to employees, and 24% value traveler preferences in policy-making.
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  • 1 min

Custom Travel Solutions launches ticketing…

  • Travel Weekly Group Ltd
  • 6 October 2025
🎫 Custom Travel Solutions (CTS) partners with Tickitto to enhance its white-label travel subscription platforms with a ticketing and events solution. Clients can now access global inventory, real-time availability, and instant confirmation for concerts, sports, and cultural events, including sold-out shows like Taylor Swift and Broadway hits such as Hamilton. The service provides secure, verified tickets with exclusive pricing. CTS aims to enrich member engagement through diverse experiences beyond travel.
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  • 2 min

Numa Group launches new premium​​​​​ brand…

  • Travel Weekly Group Ltd
  • 6 October 2025
🏨 Numa Group has launched Native by Numa to expand its premium offering in Europe. Targeting cities like Rome, Paris, and Vienna, it features a fully digital guest experience. With 10,000 units across 42 cities, Numa manages assets worth €2.5 billion, promising gross profit margins of 55-60% for partners. Native by Numa begins with 20 properties and 1,000 units in the UK, integrating AI to automate 90% of operations. This marks a pivotal phase in their pan-European expansion.
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  • 4 min

Guest Post: Hotels risk missing the AI…

  • Travel Weekly Group Ltd
  • 3 October 2025
💻 In 2025, a survey of 21,000 hotels worldwide revealed AI ranks last in technology investments. Hotel data remains fragmented, preventing AI from reaching its potential. Unified data is essential for AI to automate processes, reduce costs, and improve guest experiences. Current challenges include duplicate profiles, inconsistent data, and siloed systems. Pressure to adapt is rising with decreasing tech costs and demand for personalized travel experiences. Unified data can help reduce OTA dependence and enhance direct bookings.
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  • 2 min

Booking.com integrates with FareHarbor

  • Travel Weekly Group Ltd
  • 3 October 2025
🌏 Booking.com and FareHarbor team up to add over 150,000 new attractions worldwide, expanding offerings in 5,000 cities across 115 countries. New attractions include the Montserrat Hiking Tour in Spain and the Prague Christmas Market tour. FareHarbor joins partners like Musement and Viator. The Genius loyalty program rewards customers for booking attractions. AI tools aid travelers in finding experiences. Eve Henrikson and Andrea Carini emphasize the partnership's global impact on travelers and operators.
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  • 2 min

As few as 16% of small hotels focus on…

  • Travel Weekly Group Ltd
  • 3 October 2025
🏨 Nearly half (49%) of small accommodation providers prioritize property management over guest acquisition, with only 16% focused on bookings. A SiteMinder study highlights these challenges. Despite 53% preferring to target more guests, 40% cite a knowledge gap as a major barrier to tech adoption. SiteMinder's Little Hotelier upgrade introduces Dynamic Revenue Plus for live market intelligence and Channels Plus for broader booking reach, enabling real-time optimization and simplified operations for small hoteliers.
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  • 2 min

HBX’s innovative omnichannel voice solution…

  • Travel Weekly Group Ltd
  • 3 October 2025
📡 HBX Group partners with Ayesa to launch an AI voice solution for modernizing customer support. This project, built on Google Cloud's CCAI platform, integrates Dialogflow and Gemini AI models, enabling natural language interaction and automated task resolution. Over 30% of requests can be resolved without human intervention, enhancing operational efficiency and customer satisfaction. This innovation is a step towards embedding AI in all processes, transforming telephone support and setting HBX apart from traditional systems.
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  • 2 min

DIGITRIPS’ ambitious European expansion

  • Travel Weekly Group Ltd
  • 3 October 2025
🏢 DIGITRIPS Group, a France-based travel solutions provider, has announced its European expansion plan, following five million bookings in a decade. New VP of International Growth, Vicki Wickens, joins from Gimmonix, Sabre, and Expedia Group. DIGITRIPS aims to penetrate key European markets with its modular tech solutions and a competitive portfolio of 1.2 million hotels, flights from 500+ airlines, and value-added services. Recent successes include launches in Benelux and Italy.
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