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Alessandra Leoni

741 posts
Hotel front desk clerk in a suit works at a dimly lit reception with wooden panels and a foreground orchid arrangement.
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  • 1 min

Alessandra Leoni Highlights Importance of Robust Integrated IT Infrastructure in Hospitality Industry at Focus Group

  • Alessandra Leoni
  • 17 August 2026
💻 Alessandra Leoni, head of hospitality at Focus Group, highlights the importance of a robust, integrated IT infrastructure in the hospitality industry. With 30 years of experience in delivering service excellence, she emphasizes how technology enhances guest experiences and builds trust. Her journey from housekeeper to commercial director spans numerous countries and decades of technological evolution, underscoring the critical role of IT in improving operational efficiency and customer satisfaction.
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Promotional banner for AI in Travel with Tony Carne; orange background, striped left edge, and circular photo of the host.
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  • 9 min

Booking.com Utilizes AI to Enhance 'Connected Trip' Strategy, Reflecting in Q2 Performance Data

  • Tony Carne
  • 13 August 2026
🛫 56% of US travelers now use AI for travel, according to Phocuswright. Companies like Booking.com and Airbnb are integrating AI to create "connected trips," streamlining accommodations, transport, and activities into one system. Reely.travel aligns with this by curating trips from social media. AI's role grows with AI-referred sessions on Shopify up 197% year-over-year. However, AI doesn't replace the purchasing journey but complements traditional search, emphasizing the need for businesses to adapt to new discovery channels.
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Yellow hotel building with many windows and balconies under a clear blue sky, with a large HOTEL sign on the roof
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  • 4 min

Hotel Representation Companies Provide Strategic Sales and Marketing Support for Independent Luxury Hotels in New Markets

  • Giuseppe Vaccaro
  • 13 August 2026
🏨 Since 2007, hotel representation companies act as sales and marketing arms for independent hotels in foreign markets, like Europe or the Caribbean targeting the US market. They offer strategic advice, organizing activities such as weekly sales calls, webinars, and roadshows. Successful partnerships include Golden Rock Inn (since 2011), The Royal Crescent Hotel & Spa (since 2014), and Nobu Hotels. Recognized in FeedSpot’s Top 90 Hospitality Blogs, they are pivotal for hotels lacking local market presence.
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  • 11 min

How to Get Your Hotel Recommended by AI: The 2026 Playbook

  • Andrew Paul
  • 13 August 2026
This post was originally published on this site. Getting your hotel recommended by AI means structuring your property’s public record, meaning your website, your schema, your listings, and the third-party…
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Dina Belon, President of Staypineapple Hotels Inc., smiling on a promotional banner for the Independent Hotel Show Series (2026).
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  • 35 min

Staypineapple Hotels' President Dina Belon Highlights Unique, Unbranded Hospitality Approach at 2026 Independent Hotel Show Miami

  • Travel Media Group
  • 12 August 2026
🏨 Dina Belon, President of Staypineapple Hotels Inc., will be a special guest at the Independent Hotel Show Miami 2026, happening in just over a month. Staypineapple Hotels emphasizes boutique experiences with a personal touch, highlighted by their "naked experience" and pet-friendly focus, offering a 14-day free trial of calming pet sounds. The hotel brand operates under the philosophy of being "unchained," promoting creativity and individuality in hospitality without standard operating procedures. Staypineapple encourages authenticity, critical thinking, and emotional intelligence in its staff.
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Barista with tattoos operating a commercial espresso machine behind a counter.
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  • 1 min

Hospitality Industry Faces Comprehensive Changes in Workplace Rights Under Employment Rights Act, Experts Discuss Implications

  • katherinedoggrell
  • 12 August 2026
📋 For hospitality employers, the Employment Rights Act represents a broader shift in managing workplace rights. Insights from a Grateful webinar with Katie Linstead and Richard Branson highlighted the Act's practical implications for hotels, restaurants, and bars. The focus is on how these rights are recorded and enforced, rather than just policy updates.
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Caterer arranging salads on a long banquet table filled with white bowls in a bright, well-lit room.
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  • 1 min

Britain's Top Contract Caterers Report 9.3% Sales Increase in Q2 2026, Continuing Five-Year Growth Trend

  • katherinedoggrell
  • 12 August 2026
📈 Britain's top contract caterers saw a 9.3% sales increase in Q2 2026, following a 10.5% rise in Q1. The Contract Catering Tracker by NIQ, CGA intelligence, Bidfood, and UKHospitality highlights consistent year-on-year growth over five years. 📈
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Limited-Service Hotels Face Operational Pressure, Drive Cost-Cutting with Automation Amid Rising Labor and Supply Costs

  • Monette Canawin
  • 12 August 2026
🛌 Rising labor and supply costs are pressuring economy and select-service hotels to cut operational costs, potentially leading to fewer services like daily housekeeping and buffet breakfasts. Mobile check-ins and automated systems are becoming common to maintain efficiency. Travelers are now more price-sensitive, using AI for real-time comparisons, while loyalty to specific hotel brands declines. Success for budget hotels lies in offering consistent cleanliness, comfort, and reliability amidst these challenges.
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You Can Name Him. Can You Explain Him?

  • Andrew Paul
  • 11 August 2026
This post was originally published on this site. You have sat across from someone who talked like an expert and delivered nothing. You remember the room. The deck was clean.…
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Person in a blue hat and patterned shawl sits on a rock by a lake with a tan backpack, outdoors exploration scene.
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  • 1 min

UK Consumer Confidence in Economy Hits 21-Month High of 30% in July, Reports Barclays

  • katherinedoggrell
  • 11 August 2026
💸 Confidence in the UK economy hit 30% in July, a 21-month high, up six points from the previous month. European economic confidence also rose six points to 35%, the highest since 2015. According to Barclays UK Consumer Spend Report, 47% of consumers feel secure in their jobs, and 53% are confident about spending on non-essential items.
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