AI-Powered Agentic Commerce Threatens to Disrupt Loyalty Programs by Minimizing Breakage and Maximizing Point Usage
💰 An analysis of 21,000 Reddit posts reveals a hardcore traveler community focused on exploiting loyalty programs, not brand loyalty. With a 75% chance of AI affecting their strategies, agentic commerce streamlines research and action, risking the current system’s stability. Breakage, where points remain unused, props up these programs financially. AI threatens to minimize breakage, forcing potential devaluation of points. Check your miles balance and use them before loyalty programs potentially lose value.
Share