Hotel Operations

A booking no longer begins at the search bar. Long before a traveler types “hotels near…” into Google, the decision is already in motion. It might start with a 20-second…

Choosing a revenue management system (RMS) is one of the most critical tech decisions revenue leaders can make.  Get it right, and you unlock pricing precision, better forecasting, and real-time…

This article was written by Hospitality Daily Podcast. Click here to read the original article What does it really take to get things done as a leader? In this conversation,…

This article was written by Hospitality Daily Podcast. Click here to read the original article In this episode, we hear from Amy Yip, a former leader in Google’s global food…

Every day, in conversations with hoteliers like you, we hear the same revenue beliefs pop up. Old habits and assumptions that quietly drain profits, cost bookings, and steal the hours…

The relationship between a property’s management team and its owner is more critical—and more scrutinized—than ever. As the on-site leadership, your management company acts as the steward of the owner’s…

In lifestyle and full-service hotels, Food and Beverage (F&B) can generate 40–50% of total revenue. Sustaining profitability means attracting and retaining high-value guests, boosting in-house spending, ensuring satisfaction, and controlling…

What are unique accommodation selling points (USPs)? Unique accommodation selling points (USPs) are the features, benefits, and qualities that differentiate your hotel from the competition. They give potential guests a…