Hotel Operations & Management News | 10min Hotel News - Page 17

3 min

Time Audit Reveals Revenue Managers Spend 25 of 40 Weekly Hours on Non-Decision Tasks, Urging Process Optimization

⏳ For five days, track your time in 30-minute blocks across three categories: Assemble (10 hours), Decide (15 hours), and Prove (15 hours). Of 40 hours, 25 are spent without resulting in a decision. Forecasting is overlooked, leading to inefficient time use. Aim for 3 hours assembling, 30 hours deciding, and 7 hours proving. Analyze your logs and propose changes to your commercial director to optimize time management, rather than relying on new software.

Summer Road Trip Reflections: Josiah Mackenzie Shares Guest Experiences From Coast-to-Coast U.S. Drive

🚗 Hospitality Daily founder Josiah Mackenzie drove coast to coast across the U.S. this summer, fulfilling a years-long ambition. In a podcast episode, he reflects on memorable travel experiences, what he valued as a guest, and how an evening gone wrong reinforced the importance of hospitality. The article provides no specific dates, route details, mileage, or statistics.

4 min

JMI Realty Selects Avion Hospitality to Manage Hilton Garden Inn Austin Downtown, Emphasizing Founder-Led and Local Expertise

🏨 JMI Realty selected Avion Hospitality to manage Hilton Garden Inn Austin Downtown. The criteria included being founder-led, Texas-based, familiar with Hilton Garden Inn, and capable of improving guest service. AI helped assess potential operators through guest service scores. Avion ranked highest. Economic terms were considered after identifying the best fit. JMI's approach highlights the importance of aligning operator capabilities with hotel needs before negotiating terms.

7 min

65% of Hotels Face Staffing Shortages Despite Efforts to Improve Wages and Benefits, AHLA Reports

🏨 Staffing shortages challenge the hospitality industry, with hotel employment down nearly 10% from pre-pandemic levels. Despite higher wages and expanded benefits, 65% of hotels report shortages (AHLA, 2025). Turnover incurs high costs, but 42% of it is preventable through better management (Tatel & Wigert, 2026). Leadership practices, like transparent communication and fostering psychological safety, can mitigate burnout and improve retention, crucial for maintaining service consistency and enhancing guest experiences.

2 min

School Nutrition Association Conference Highlights Five Cost-Effective Employee Recognition Strategies for K-12 Operators

4 September 2026

📑 In Charlotte, North Carolina, during the School Nutrition Association’s Annual National Conference, five cost-effective employee recognition strategies were shared. John McTear from Oakley Union Elementary names menu items after staff. Montgomery Public Schools’ Johnna Rembert-Beard uses a "Wow Wheel" with perks like half-day offs. Handwritten notes, candy bar awards costing $30, and newsletter shoutouts are other methods. These initiatives enhance team morale without significant expense.

2 min

Presidential Commission MAHA Advocates Scratch-Cooking in Schools; Culinary Experts Offer K-12 Nutrition Tips at SNA Conference

4 September 2026

🍳 At the School Nutrition Association’s Annual National Conference in Charlotte, Sharon Schaefer and Corrie Clark from The Culinary Institute of America shared strategies for incorporating scratch-made meals into K-12 menus despite labor and cost challenges. Key tips included using scoops instead of measuring cups, choosing versatile plain yogurt, utilizing watermelon rinds, defrosting and mashing fruit in bags, and applying the "rule of threes" for flavor balancing.

5 min

65% of Hotel Guests Choose Accommodations Based on Breakfast Service, Influencing Brand Reputation and Revenue

3 September 2026

🍽 65% of customers choose hotels based on breakfast service; 91% prefer breakfast in the hotel, with 83% considering it essential for a positive experience. Online visibility boosts when breakfast is offered and reviews are positive. 95% of people read online reviews that influence decisions. Hotels enhancing breakfast service see increased satisfaction, reputation, and profits, with the Franco Grasso Revenue Team studying 2000 hotels over 15 years showing significant brand strength from improved breakfast offerings.

Hotels Can Boost Bookings by Using Online Travel Agents: 11 Tips for Effective Revenue Management

📅 OTAs, like Expedia and Booking.com, are crucial for hotel revenue, offering self-service travel bookings. They connect vendors and customers, unlike hotel metasearch engines such as Trivago. Ten tips to boost bookings include using a distribution manager, maintaining price parity, and leveraging OTA promotions. Additionally, relationship-building with market managers and utilizing marketing tools are essential strategies. OTAs play a vital role in reaching diverse markets efficiently, contrasting with direct hotel website bookings that avoid commission fees.

3 min

Proactive Maintenance of Hotel Kitchen Equipment Can Prevent Food Safety Risks and Save $1,000+ Daily in Lost Revenue

📈 Hotels rely on effective equipment maintenance for food safety and operational continuity. During Food Safety Education Month, focus on equipment's role in food safety. One-third of foodservice operators face weekly unplanned outages, with half costing over $1,000 daily. Proactive maintenance can cut energy costs by 15-20%, reduce spoilage risks, and prevent guest dissatisfaction. Key measures include routine inspections, OEM parts, and temperature monitoring systems to prevent disruptions and ensure guest satisfaction.

8 min

Average Rate Index (ARI) Assesses Hotel Pricing Against Competitors; Combine with MPI and RGI for Effective Strategy

🏨 ARI measures hotel pricing against a competitive set, with 100 indicating market parity. A $60 ADR versus $50 yields an ARI of 120. In Lisbon's Chiado, a 90-room hotel achieved a March ADR of 178 euros against a 165-euro benchmark, resulting in an ARI of 107.9. U.S. ADR hit $171.74 in July 2026, up 5.7% year-over-year. CoStar's guidelines ensure benchmarking integrity, but ARI depends on competitor selection. Independent hotels should use ARI to refine pricing strategies.

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