Hotel Operations

680 posts

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Booking smart in the age of hype

🗺️ Jul 4, 2025: Travelers face challenges with polished Instagram posts, influencer content, AI-written reviews, and inflated ratings, often leading to disappointing hotel stays. Key tips include reading mixed reviews, scrutinizing room photos and fine print, trusting seasoned critics over influencers, and using maps to evaluate hotel surroundings. Booking directly with hotels and consulting travel agents can offer better deals and services. Always verify brand consistency and consider niche hotel groups for specific preferences.
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  • 2 min

New on the menu: Smoked duck, grilled octopus, and salty Martini

🍴 Bret Thorn, since 1999, is a senior food & beverage editor at Nation’s Restaurant News in Brooklyn, NY. Educated at Tufts University (BA in history, 1990) and Le Cordon Bleu (1986), he covers F&B trends, wrote for The New York Sun (2005-2008), and won a 2006 journalism award. He's been active in the industry since 1989, having worked in Thailand and for ABC News. Thorn contributes to various publications and authored entries in major food encyclopedias.
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  • 1 min

Breaking The Mould: Hotel restaurants and bars are struggling to stay relevant, while independent venues are taking the lead on innovation. What do hoteliers need to do to refresh, reshape and re-energise the perception and positioning of hotel-based F&B outlets? – EYSY

🍴 Emma Watson, Petr Raba, and Nicola Lee will join moderator Sameer Seth to discuss hotel F&B innovation in the Asia Pacific region (excluding China). The panel aims to help hoteliers refresh and reshape their food offerings to meet evolving guest expectations. Topics include leveraging F&B for reputation, learning from independent venues, fostering innovation, and exploring competitive advantages in the crowded market.
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  • 2 min

Cougar Ridge Resort joins Dreamscape Hospitality

🏖 Dreamscape Hospitality has taken over operations at Cougar Ridge Resort in Torrey, Utah, near Capitol Reef National Park. The resort offers luxury accommodations, an outdoor pool, e-bike rentals, and more. An expansion will introduce a new restaurant and amenities. Dreamscape aims to enhance guest experiences by providing scalable solutions and industry expertise to this distinctive property. As part of its strategy, Dreamscape supports independent hotels with tailored operational plans and infrastructure.
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  • 4 min

Revenue Management System: Not Just for Booms, but for Bumps Too

🏨 Eurovision Song Contest 2025 in Basel saw a slow start with 9% occupancy and a peak of 2% on Saturday, despite expectations. Some serviced apartments maintained 90% occupancy. Meanwhile, Germany's Euro 2024 saw a 0.5% drop in nationwide occupancy, despite anticipated €1 billion tourism revenue. Prices surged by 57%, but weather and early exits impacted visitor stays. RMS played a crucial role in adapting to market shifts with strategies like adjusting minimum stays and pricing based on real-time demand.
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  • 1 min

From Fear to Respect: Leadership Lessons from Working with the “Queen of Mean” – Edward Mady

📚 Edward Mady shares his experience of working under a demanding boss and highlights the power of staying composed under pressure. Discover insights from his new book, "Honing the Human Edge". This episode is part of the Hospitality Daily podcast, offering daily summaries and insights, available through subscription. Engage with the conversation on YouTube, LinkedIn, and Instagram. Enhance your business by sharing the episode with your team for actionable strategies.
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  • 1 min

5 Ways a Hotel Booking Platform Can Boost Direct Bookings

📚 2025-06-29: Vanshikha Dhar writes on boosting direct hotel bookings via platforms. The article suggests five strategies to increase direct bookings and enhance revenue. It emphasizes using a smart booking engine to convert more guests, highlighting the significance for hotels to own their revenue. The content is available on the Hotelogix Blog, a resource for hospitality tips and trends. More details are accessible through the blog's RSS feed or the provided canonical link.
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Work Hard, Be Curious, Stay Present: Edward Mady’s Career Story (And Formula for Hospitality Success)

📖 Edward Mady shares insights from his career in the hospitality industry and discusses his new book, "Honing the Human Edge." This episode of Hospitality Daily offers valuable lessons and resources for listeners interested in hospitality, with options to engage further via YouTube, LinkedIn, and email subscriptions for daily summaries and insights.
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