Human Resources

📈 Hans Ritten is the new general manager at Tommy Bahama Miramonte Resort & Spa in Indian Wells, CA. With over 30 years of experience, Ritten previously opened The HALL Park Hotel in Frisco, Texas, in 2024 as its general manager. He has also managed several hotels in Chicago and worked with Marriott International and Interstate Hotels & Resorts. His expertise spans sales, financial management, F&B, and hotel operations.

🏨 Antonella Puglisi was appointed as the new general manager of Mezzatorre Hotel and Thermal Spa in Ischia by Pellicano Hotels Group. With over 10 years in luxury hospitality, she previously managed Sicilian wine estate Conte Tasca d’Almerita and held leadership roles at Tavanipupu Private Island Resort in the Solomon Islands and Song Saa Private Island in Cambodia. Marie-Louise Sciò praised Puglisi’s international experience and operational rigor.

🏨 Jeff Bzdawka became CEO of Hapi, succeeding founder Luis Segredo, who shifts to chief strategy officer. Bzdawka joined as president in October 2024, bringing over 30 years of industry experience. Hapi, founded in 2017, supports over 15,000 hotels, enabling real-time data use. Bzdawka's aim is to scale and deliver value. Hapi’s clients include major brands like IHG and Wyndham.

📈 Scott Ness, senior VP of accounting at Concord Hospitality, retires on February 13 after 23 years. He joined in July 2003, aiding in relocating the headquarters from Cleveland, Ohio, to Raleigh, North Carolina. Ness previously spent 20 years with Marriott International in senior financial roles. Concord CEO Mark Laport praised Ness’s integrity and leadership. Concord expresses gratitude for his service and contributions to the company's growth and evolution.

📈 Jeff Bzdawka appointed CEO of Hapi in Miami, Florida, succeeding founder Luis Segredo, to lead the next growth stage. Bzdawka, Hapi's president since October 2024, has 30+ years in hospitality. Segredo, founding Hapi in 2017, will now focus on strategy. Hapi supports over 15,000 hotels, enhancing tech integration. Bzdawka aims to scale responsibly and deliver real-time data solutions.

Melbourne, February 05, 2026 – RMS, a leading global hospitality platform for hotels, motels, serviced apartments, short-term rentals and campgrounds, has announced key leadership appointments as the business continues to scale…

💸 Scott Ness is retiring as Senior VP of Accounting from Concord Hospitality on February 13 after a 23-year tenure. He joined in July 2003 and helped relocate the headquarters to Raleigh, NC. Previously, he had a 20-year career at Marriott International. Concord Hospitality, operating across the U.S. and Canada, partners with Hilton, Marriott, and Hyatt. In 2019, it launched Opus Collection, a lifestyle hotel management division. Concord is renowned for its innovative processes and community commitment.

📈 David Flueck, a 22-year veteran at Marriott International, will retire from his role as global officer, loyalty, cards & new businesses at the end of March 2025 in Bethesda, Maryland. Flueck significantly contributed to Marriott Bonvoy’s growth, expanding its partnerships and experiences. Marriott is searching for his successor to maintain the momentum and growth of the loyalty platform.

🏨 Dreamscape Hospitality assumed management of The Georgian Hotel in Santa Monica, California. Originally opened in 1933, this Art Deco landmark overlooks the Pacific Ocean. It is joining a Hyatt soft brand to expand its reach while maintaining its unique character. Dreamscape plans to blend vintage style with modern hospitality, enhancing its distinctive, experience-driven appeal. Jon Blanchard of JB Hotel Group supports Dreamscape's role in respecting the hotel’s history and driving future growth.