Human Resources

📘 Philippe Kronberg will join Mandarin Oriental as general manager of Hyde Park, London, and assistant vice-president operations on 12 January 2026. Kronberg will also oversee Mandarin Oriental Mayfair, Paris, and Amsterdam. The Amsterdam hotel will start as a Mandarin Oriental on 14 January. Previously, Kronberg was at Shangri-La in Muscat, Oman, and has extensive experience in Australasia, Turkey, China, Thailand, and Brisbane. A French and Australian national, he holds an executive MBA.

🏠 RedCat Hospitality, led by Rooney Anand, will focus on premium pubs with rooms, exiting managed pub operations. The Coaching Inn Group, acquired in 2021, will encompass all 43 UK inns, expanding from 18 sites and 513 rooms to nearly 1,500 rooms. This move aims to enhance the pub-with-rooms model by integrating traditional coaching inns with modern amenities. RedCat is now the UK’s fourth-largest pubs-with-rooms operator and was named Which? Large Hotel Chain of the Year.

📈 In 2026, the International Society of Hospitality Consultants (ISHC) elected new leadership in New Orleans, LA. The Board includes Steve Hennis as Chair and Ivar Yuste as President. ISHC inducted 30 new members, expanding its network to over 250 professionals globally. Membership is by invitation, ensuring leaders with integrity. Members contribute thousands of hours annually to the organization, which promotes global hospitality expertise across 50+ functional areas. Explore more at ISHC’s website.

📄 Philippe Kronberg, appointed General Manager of Mandarin Oriental Hyde Park, London & AVP Operations, will also support locations in Mayfair, Paris, Amsterdam, and the newly added Lutetia. The announcement from Mandarin Oriental Hotel Group, effective Wednesday, highlights Kronberg's 30-year hospitality experience, including roles in Oman, Sydney, Turkey, China, Thailand, and Brisbane, underlining commitment to luxury service excellence. Kronberg previously managed a multi-property destination with over 640 rooms in Muscat for Shangri-La.

📰 Steve Mitchell was appointed managing director of global lodges at Belmond, reporting to Iain Langridge. He oversees the expansion of Belmond's global lodge portfolio and existing safari lodges in Botswana, including Eagle Island Lodge and Savute Elephant Lodge. Previously, Mitchell co-founded Angama, leading its growth in locations like Kenya's Maasai Mara. He also founded the Angama Foundation, supporting local communities. His appointment aims to enhance guest experiences and reinforce Belmond's position in Slow Luxury travel.

💻 Ahmad Al-Dahle, former Meta Generative AI lead, becomes Airbnb's CTO, bringing experience from Meta and 16 years at Apple. Airbnb CEO, Brian Chesky, emphasizes the intersection of technology and the physical world. Jesse Stein steps up as global head of hotels, focusing on partnerships and hotel visibility. Lou Zameryka joins as global head of hotel enterprise and connectivity partnerships, aiming to enhance Airbnb's hotel distribution.

🏨 Kinseth Hospitality Companies (KHC) has taken over management of the Courtyard by Marriott Middletown Goshen in Middletown, New York, marking its expansion into a new state. The hotel continues as part of the Courtyard by Marriott brand, offering meeting spaces and access to Hudson Valley attractions. Ben Kinseth views this as a milestone for KHC's growth. The company's strategy emphasizes operational excellence and collaboration.

🏨 Dean Culpan was appointed as general manager of Miiro Templeton Garden in January 2026. With over 20 years of experience, Culpan previously managed South Place Hotel with its 80 bedrooms, multiple bars, and Michelin-starred restaurant. Templeton Garden, located in London, officially opened on April 16, 2025. Culpan's past roles include positions at Birch in Hertfordshire, The Mandrake in Fitzrovia, and The Chelsea Harbour Hotel, among others. He is also a non-executive director at The Operations People since 2019.

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