Human Resources

📅 Bartolomeo Fusco appointed general manager of Orient Express Venice, overseeing its launch in early 2026. Previously, he managed Aman Rosa Alpina in San Cassiano and held roles at Aman Venice, Aman Sveti Stefan, and Amanjena. This strategic move enhances Orient Express's presence in Venice, aiming to transform Palazzo Donà Giovannelli into a refined travel destination. Fusco’s extensive hospitality experience in Venice and internationally will be pivotal in achieving this ambition.

📍 Mustafa Suer has been appointed as the general manager of Waldorf Astoria Atlanta Buckhead by Hilton. With over 20 years of international leadership experience, Suer has previously managed luxury hotels across three continents, including roles with Waldorf Astoria, IHG, and Four Seasons. He returns to Atlanta after a stint as hotel manager at Waldorf Astoria Monarch Beach, California, and past roles in Philadelphia, Nevis, Istanbul, and Baku.

🏨 David Taylor becomes CEO of Kew Green Hotels on 13 October 2025, succeeding interim CEO James Kim. Taylor will manage over 50 UK hotels, including brands like Holiday Inn, Crowne Plaza, Voco, and Courtyard by Marriott. Kew Green Hotels aims to expand, innovate, and enhance sustainability. Taylor's leadership is expected to drive growth and deliver exceptional guest experiences, leveraging his experience in both national and international markets.

📍 Alan Noone and Brett Tidy join The Beaumont Mayfair as head and deputy head concierge, respectively. Noone, with over 25 years in the luxury hotel sector, has served at The Berkeley, The Connaught, and The Stafford London. Tidy brings over 40 years of experience from The Stafford London. Both are Les Clefs d’Or members. The Beaumont, opened in 2014, enhances its team with these appointments, aiming to maintain high service standards.

📄 Last month, Charlestowne Hotels named Tom Roman as VP of Food & Beverage. With 20+ years of experience, including roles at Life House/Lark Hospitality, he aims to streamline operations and boost guest experiences. Roman focuses on authenticity, partnerships, and innovation. He prioritizes employee relationships and standardized systems to enhance efficiency. Key trends include chef-driven concepts and evolving service models. Roman emphasizes creating meaningful guest experiences and advocates for fair, sustainable wages for frontline staff.

🏨 Sutton Hotel Collection appointed John Swift as director of sales. He will manage sales for The Athenaeum Hotel and Residences London, The Castle Hotel Windsor, and the Francis Hotel Bath. With over 20 years of experience, Swift previously led sales at Arora Group. Plans include enhancing MICE and corporate sectors and upgrading The Castle Hotel Windsor starting November 2025. The Francis Hotel Bath is nearing the end of its refurbishment.

🏠 Dorchester Collection will manage the $2 billion 1 Mayfair residential development in London, set to complete in Q1 2027. Located on South Audley Street, it includes 24 residences, five staff suites, and entertainment spaces around a central garden. Amenities feature a spa, swimming pool, gym, and concierge. Sales begin in 2026, with prices starting at £35 million. Residents enjoy luxury services, including priority access to The Dorchester’s restaurants.