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Human Resources

1008 posts

Hotel HR news: appointments, recruitment, talent and people moves shaping the hospitality industry.

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  • 1 min

Dining Out in the Age of Inflation: Savvy Consumers Stretch Their Dollars With AI-Enhanced Loyalty Programs

  • Tony Loeb
  • 16 September 2024
💲 Mo Chaar, after joining Givex in 2007, advanced from Business Development Manager to Vice President of Sales for North America, and now serves as Chief Commercial Officer. In his current role, he guides global commercial strategy and oversees North American sales teams, instrumental in the growth of Givex partnerships. His expertise spans gift cards, loyalty, and POS systems, aligning teams on pricing, products, and sales approaches, while also supporting Global Managing Directors to fulfill strategic commercial objectives.
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  • 3 min

Sonny’s BBQ Introduces Mobile App with App-Based Rewards Program

  • Tony Loeb
  • 16 September 2024
🏨 SH Hotels & Resorts announced the promotion of Shadi Omeish to Vice President of Operations in North America and Milton Sgarbi to Regional Vice President of Operations and Special Projects at 1 Hotel South Beach. Omeish, with over 20 years in hospitality, previously served as General Manager and Regional Vice President West Coast since joining the company in 2016. Sgarbi, also joining in 2016, oversees 1 Hotel South Beach's 425 rooms, 8 dining outlets, and more. The company is expanding with new projects in cities like Austin, Seattle, and Silicon Valley set to open this year, and developments in Melbourne, Copenhagen, and others underway. Baccarat Hotels & Residences is opening in locations such as Rome and Dubai, while Treehouse Hotels is launching in Silicon Valley and Manchester this year.
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  • 1 min

Brad Carter steps away from upcoming London restaurant Undercroft

  • Joe Lutrario
  • 16 September 2024
🏠 Chef Brad Carter steps away from the Undercroft project in the crypt of Mayfair’s St George’s Church, London. The 107-cover restaurant, created by music industry entrepreneur Martin Priestnall, was set for a summer launch. Carter, who previously earned a Michelin star at Carters of Moseley in Birmingham's Jewellery Quarter, cited no reason for the decision. The project, first seen by Carter in 2022, has been significantly delayed and may be canceled. Carter remains focused on bringing his food to London.
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  • 2 min

Restaurants experience their largest monthly employment gain this year

  • Alicia Kelso
  • 10 September 2024
📍 In August, the U.S. restaurant industry added nearly 30,000 jobs, marking a 21% share of the 142,000 total new positions in the economy. Unemployment dipped to 4.2%. The sector now employs 12.4 million, slightly above February 2020's 12.3 million. Full-service still lags 4% behind pre-pandemic levels, while limited-service is up 3%. Despite this growth, 82% of restaurant operators are hiring, seeking chefs (30%), dishwashers (12%), cashiers (7%). Operating costs and labor shortages are top challenges, with 27% of respondents citing costs and 23% labor issues. Toast found 30% of restaurant workers might leave within two years, though the quit rate is below the pre-pandemic average.
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  • 2 min

Alexandre Laforce Reynolds joins Bistro Freddie

  • Restaurant
  • 6 September 2024
🍴 Alexandre Laforce Reynolds, former head chef at Eline in Shoreditch, joins Bistro Freddie in October 2023. Reynolds, aged 31, has over a decade of experience in London's fine dining, including Hide, Fenchurch, and Seven Park Place, and opened Eline in summer 2022, which closed in May. Bistro Freddie, part of HAM Restaurants, launched in October 2023 on Luke Street, Shoreditch. Reynolds introduces new dishes like Loch Duart salmon, beef tartare, and a French île flottante dessert.
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  • 1 min

Fernando Corona Burch to oversee the food and drink offer across Rosewood London

  • Restaurant
  • 6 September 2024
🍴 Fernando Corona Burch appointed to oversee food and drink at Rosewood London's Holborn Dining Room, Mirror Room, Scarfes Bar, in-room dining, and banqueting. With over 20 years' experience in the hospitality industry, his background includes Michelin-starred restaurants and leadership roles within Rosewood Hotels & Resorts, such as executive chef at Rosewood Hong Kong and Beijing, director of culinary operations at Rosewood Phnom Penh and Beijing. Recently, executive chef at the pre-opening of Park Hyatt Los Cabos, Mexico. Rosewood London's Managing Director, Tessa Gorman, praises his expertise and vision for their culinary team.
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  • 2 min

Turkish food, chicken curry and Jean-Georges Vongerichten’s Tin Building

  • Bret Thorn Patricia Cobe
  • 3 September 2024
🍽 Bret Thorn, Senior Food & Beverage Editor for Nation's Restaurant News and Restaurant Hospitality, reports on food and beverage trends and has been with NRN since 1999. He hosted a podcast, wrote for The New York Sun from 2005-2008, lived in Thailand writing about business and food for Manager magazine and Asia Times (1992-1997), and worked for ABC News during the 1989 Tiananmen Square protests. Thorn, a magna cum laude Tufts University graduate and Phi Beta Kappa member, also studied French cooking at Le Cordon Bleu Paris. He joined the Restaurant Hospitality staff in 2016, won a 2006 Jesse H. Neal Award, was an IFEC president in 2005, and authored entries in food encyclopedias. Inducted into Disciples d'Escoffier in 2014, Thorn resides in Brooklyn, NY.
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  • 2 min

FranchiseSEE, Par Announce Strategic Partnership

  • Tony Loeb
  • 28 August 2024
📞 Chris Tebben appointed President and CEO of Checkers Drive-In Restaurants, Inc., effective September 4. Frances Allen steps down to focus on board work. Tebben's experience includes roles at Mars, Starbucks, P.F. Chang's, and Pizza Hut. Previously, he led Mars Retail Group since 2022 and expanded Starbucks Reserve, including Chicago's largest Starbucks. His career spans strategic planning, operations, and marketing in the restaurant and consumer goods sectors. David Barr, board member, praises Tebben's track record in sales, traffic, and unit growth.
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  • 2 min

Checkers Drive-In Restaurants Names Chris Tebben President, CEO

  • Tony Loeb
  • 28 August 2024
🍕 Chris Tebben appointed as President and CEO of Checkers Drive-In Restaurants, effective September 4, succeeding Frances Allen who stepped down in April. Tebben has worked with Mars, Starbucks, P.F. Chang's, and Pizza Hut, boasting extensive experience in strategic planning, operations, and franchise management. He led the M&M's retail arm since 2022 and previously spearheaded Starbucks Reserve's expansion, including the world's largest Starbucks in Chicago. David Barr, Checkers & Rally's Independent Board Member, expressed confidence in Tebben's ability to elevate the brands.
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  • 2 min

Marble Slab Creamery Canada Launches New App, Website, Paytronix Ordering Technology

  • Tony Loeb
  • 28 August 2024
📍 Chris Tebben appointed President and CEO of Checkers Drive-In Restaurants, Inc. effective September 4, succeeding Frances Allen. Tebben has leadership experience with Mars, Starbucks, P.F. Chang's, and Pizza Hut. Led Mars Retail Group since 2022, previously expanded Starbucks Reserve, including opening the world's largest Starbucks in Chicago. His career covers strategic planning, operations, restaurant development, and marketing in both Fortune 100 and private equity-owned firms. David Barr, Checkers & Rally's Independent Board Member, announced the appointment and thanked Frances Allen for her service.
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