Innovation

💻 Perth Airport, in collaboration with Amadeus, is implementing Australia's first fully-automated departure process using advanced biometric technology. Initiated in 2015, this upgrade features 95 self-service check-in kiosks and replaces nearly 40 traditional counters with bag drop units. Since 2022, biometrics have been trialed, enabling travelers to check in and board using face scans instead of passports. This technology enhances efficiency and supports airport growth, catering to more passengers without expanding physical space.

🚀 Aerospace manufacturers project AI to drive major changes by 2035, with 38% highlighting real-time decision-making. Tata Consultancy Services’ Future-Ready Skies Study 2025 involved 323 executives from North America and Europe. By 2030, the aerospace market may exceed $1 trillion, with MRO reaching $137 billion. Despite AI advancements, 60% of production will still involve humans. Only 2% foresee fully autonomous MRO processes by 2030, while 70% of AAM firms develop commercial platforms. Certification of eVTOL is anticipated soon.

🏨 Mayfield launches in September as a soft-brand collection of 100 independent midscale hotels across the USA and UK. Founded by Thomas and Melissa Magnuson, it offers operational freedom without excessive fees or forced renovations. Mayfield's holistic platform includes AI-driven pricing and connectivity for management efficiency. It targets local and essential business travelers, aiming to support local communities while bypassing restrictive franchise models. The initiative focuses on empowering hotels with flexibility and individuality.

💪 Caravelo is hiring a Founder Associate in Barcelona! This role involves working closely with the CPTO and CEO to lead AI adoption, drive strategic initiatives, and improve operations for a travel tech scale-up of 40+ people. No industry experience or specific CV is required, but curiosity, ambition, and problem-solving skills are essential. The hiring process prioritizes referrals and demonstrations of value, offering a potential career path to Head of Ops or Chief of Staff.

💻 TIME Hotels, operating 17 properties, reduced their administrative workload by 30% using Daylight PMS. Ruby Hotels implemented integrated systems, such as Infrasys POS and ReviewPro, for seamless guest experiences. Langham Hotels utilized Single Guest Profiles for personalized services. Dakota Hotels phased tech changes for smoother transitions. Unified systems improved operational efficiency by enhancing guest insights and streamlining check-ins. Middleware bridged data across properties, ensuring regulatory compliance without compromising efficiency. Simplified tech stacks enable focused, personalized hospitality.

📅 Guests, October 2023, online. New "Flexible Dates – Grid View" displays up to 10 days of rates, enhancing booking flexibility. Instead of dead ends, guests see alternative dates, boosting conversion rates. Transparent pricing builds trust, showing rate differences (e.g., weekdays vs. weekends). Upselling becomes easier with side-by-side package comparisons. Default display remains BAR; switch easily to Flexible Dates for a competitive edge. No extra setup needed, just a smarter booking experience.

💻 Shrinking agency models face challenges from AI, in-house teams, and procurement. Creatives need to leverage their skills across new business areas such as Product & UX, Growth, and AI Systems. Key focus: aligning creative roles with metrics like reducing onboarding confusion by 30% or closing sales decks worth $5M. A 90-day hiring plan advises on quick wins and systemization. Emphasize business outcomes over deliverables, fostering a creative mindset shift—creativity as problem solving, not just design.