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Innovation

4574 posts

[[ 9 ]]

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  • 3 min

Bojangles Expands Spanish-Language Ordering Across All Platforms

  • Automatic
  • 28 July 2025
📅 RoomKeyPMS and Lakeview Hotels & Resorts celebrate 20 years of partnership since 2005, starting in Brandon, Manitoba. The collaboration spans operations in Western Canada and the Prairies, catering to diverse guest demographics. Lakeview values RoomKey's intuitive, cloud-based tools enhancing efficiency and guest experience. Features like recurring reservations and mobile check-in have evolved through user feedback. The partnership continues to grow, reflecting shared innovation and commitment to service excellence.
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BusinessHotels.com: Pioneering Seamless Travel with the AI-Driven Future of Connected Trip

  • Automatic
  • 28 July 2025
🗺️ July 28, 2025, San Francisco, USA. BusinessHotels.com offers a cost-free, contract-free alternative to traditional corporate travel systems, appealing to "bleisure" travelers who blend work and leisure. With 50% of users combining work and leisure, the platform provides global access to hotels without hidden charges. It serves unmanaged business travelers and plans to integrate with ConnectedTrip.com for a seamless travel experience. Revenue stems from standard hotel commissions.
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  • 3 min

Gilmer Apartment Hotel: Driving Direct Bookings with Smart Tech and Seamless Guest Experience

  • Nashi Dasgupta
  • 27 July 2025
🏨 Gilmer Apartment Hotel in Wellington's CBD improved its booking system by switching to STAAH four years ago. This change increased direct bookings and revenue, enhanced OTA integration, and improved rate management. STAAH's booking engine, GDS integration, smart pricing, and Google Hotel Ads contributed to these improvements, leading to better online visibility and fewer booking errors. The hotel appreciated STAAH's user-friendly tools and the company's responsiveness to feedback, ensuring a seamless guest booking experience.
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  • 6 min

Travel Tech Essentialist #180: Taste

  • Mauricio Prieto
  • 26 July 2025
🚀 SpaceX’s Starship, pending approval, could soon enable flights from New York to Paris in 30 minutes, achieving speeds of 27,000 km/h. Travel fraud has reached an estimated $37 billion globally, with criminals using stolen credentials to offer cheap trips on the dark web. Meanwhile, Propellic sponsors the Travel Tech Essentialist newsletter, offering insights into AI in travel. Over 1,000 travel marketers subscribe to the NavLog newsletter, exploring the revolutionary impact of AI on bookings.
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  • 1 min

Finding Creative Inspiration Beyond Hospitality: How Sage’s Chief Creative Officer Stays Ahead – Jessica Werner, Sage Hospitality Group

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  • 26 July 2025
🎨 Sage Hospitality Group's Chief Creative Officer Jessica Werner discusses how stepping outside the hospitality industry can spark creativity. She emphasizes finding inspiration in art, nature, music, and wine-making to generate innovative ideas. Werner provides practical advice for avoiding creative burnout and enhancing work with fresh perspectives. Music for the episode is produced by Clay Bassford of Bespoke Sound, a company specializing in music identity design for hospitality brands.
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  • 4 min

A Growing Cost Center: Monitoring and Managing the Rise in Technology Expenditures 

  • Robert Mandelbaum John Pomposello and Adam Barry
  • 25 July 2025
📈 U.S. hoteliers in 2025 are managing expenses amid limited revenue growth, with IT department costs rising 4.6% from 2023 to 2024, outpacing the 4% increase in total hotel expenses. In 2024, IT labor costs grew by 3.8%, while phone and Internet service costs declined by 1.7% and 1%, respectively. With average hotel occupancy at 70.2% and ADR at $208.74, hoteliers are leveraging vendor consolidation to achieve savings, identifying $1 million in annual savings for a 120-hotel group.
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  • 2 min

TrustYou at RBOT 2025: Empowering Tourism Observatories with Smart, AI-Driven Solutions

  • Cara Lai Miles
  • 25 July 2025
📈 On June 26, 2025, at RBOT IX in Blumenau, Brazil, TrustYou's Emmanuel Richter presented on AI-driven guest feedback solutions transforming tourism data collection and sentiment analysis. The panel, with over 200 attendees, addressed how AI reshapes tourism strategies. Discussions underscored AI's role in the industry's present, emphasizing collaboration among public, academic, and private sectors. TrustYou celebrated the exchange of ideas towards sustainable, visitor-focused tourism.
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  • 1 min

Maestro PMS Alternatives in Canada – Enterprise-Grade Cloud PMS for Hoteliers

  • Vanshikha Dhar
  • 25 July 2025
📚 2025-07-25, Canada: Hotel software improves with Maestro PMS alternatives offering enterprise-grade cloud solutions for hoteliers. New systems include tax-ready billing, real-time OTA updates, and central dashboards, enhancing efficiency in hotel management. Authored by Vanshikha Dhar on Hotelogix Blog, the article highlights advancements in hotel management software technologies, addressing the need for modern, integrated solutions to streamline operations.
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  • 1 min

AI in Hospitality: How Sage’s Chief Creative Officer Uses Tech Without Losing the Human Touch – Jessica Werner, Sage Hospitality Group

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  • 25 July 2025
💻 Jess Werner, Chief Creative Officer at Sage Hospitality Group, discusses the impact of AI on hospitality. She highlights how AI enhances operational efficiency and brand consistency while maintaining human connections and creativity. Jess emphasizes the importance of experiential hospitality in an AI-driven future. This episode underscores the lasting value of human-centric spaces and experiences. Music for the show is created by Clay Bassford of Bespoke Sound.
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  • 1 min

From Grand Lobbies to Micro Living: Inside A Few of Sage Hospitality’s Innovative Denver Projects – Jessica Werner, Sage Hospitality Group

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  • 25 July 2025
📈 In Denver, Sage Hospitality Group's projects shine under Chief Creative Officer Jess Werner. Notable ventures include the community-centric Crawford Hotel at Union Station and the innovative Catbird Hotel, showcasing modular design. This series highlights Werner's impactful leadership and Sage Studio's creative contributions to hospitality.
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