Innovation

Since the pandemic, the airline industry has seen a significant rise in customer dissatisfaction, reaching unprecedented levels around the world.  We clearly showcased this phenomenon in our air travel passenger…

According to a PwC survey, 76% of U.S. executives believe their companies won’t survive the next decade if they don’t adapt their business models Jun 25, 2024 Despite recognizing the…

As travelers eagerly plan their summer vacations, Booking.com’s head of Internet safety warns to be vigilant against increasingly sophisticated AI scams Jun 20, 2024 Marnie Wilking, Chief Information Security Officer…

Weather guarantees encourage travelers to book trips without worrying about rain, heat, or the Northern Lights not showing up Jun 12, 2024 To persuade vacationers who are hesitant to book…

TikTok and Google Maps make for a ‘killer combination’ for many young people planning their travel itineraries. Here’s an example of how one person is using it Jun 11, 2024…

For years, it has used various forms of AI in applications such as fraud prevention and search result sorting, among others Jun 10, 2024 How does Expedia compare to Booking…

To set Facebook up for success in the future, Meta is focused on two big things: building the next generation of social media for young adults and leveraging new product…

OTAs are excited about travel planning tools, but we have yet to prove that there is real consumer demand for a dedicated tool Jun 5, 2024 According to a Skift…