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Innovation

4547 posts

[[ 9 ]]

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  • 2 min

Great Western Railway tests fast-charge…

  • Travel Weekly Group Ltd
  • 7 April 2025
🚃 In a pioneering trial for future passenger service, 250 volunteers participated in a test event on Great Western Railway's battery train, assessing energy consumption for the Department for Transport (DfT). The trial, which started in March of the previous year, involved two return trips between West Ealing and Greenford on a Class 230 train, utilizing fast-charge technology with a charging time of 3½ minutes. With over 900 return trips completed in various conditions, the data will inform GWR's decarbonization strategy and potential railway industry applications.
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  • 2 min

NEC collaborates with SITA to drive digital…

  • Travel Weekly Group Ltd
  • 7 April 2025
🚀 SITA, alongside NEC Corporation, has forged a partnership aimed at advancing digital identity technology within the travel industry. This alliance introduces NEC into SITA's Digital Travel Ecosystem, enhancing real-time digital identity verification. The system, designed with privacy in mind, features the Trust Network for secure credential sharing. With 28% of airlines and 43% of airports planning to adopt biometric solutions within a year, and SITA and NEC's combined expertise, the collaboration is set to streamline the travel experience, addressing standardization hurdles and promoting global adoption of digital identities.
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Microsoft Copilot just became your personal travel assistant

  • Automatic
  • 7 April 2025
📓 On April 7, 2025, Microsoft celebrated its 50th anniversary by enhancing its Copilot AI with integrations like Booking.com, OpenTable, and TripAdvisor, transforming it into a personal concierge service. The AI now helps users plan and manage trips, book hotels and restaurants, and provides tailored recommendations. The new features, including *Actions* and *Copilot Vision*, enable direct service interaction and visual search capabilities, with a strong focus on privacy through opt-in data collection.
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The new challenges of email deliverability

  • Automatic
  • 7 April 2025
📧 Gmail and Apple have introduced changes that trouble email marketers: Gmail's strict spam filters and Apple's iOS updates, including iOS 15's Mail Privacy Protection, and 18.2's inbox tabs and reduced previews. Marketers must avoid relying on open rates, send emails to high-engagement segments, use personalization, and space out email sends. As of Apr 7, 2025, these updates necessitate a shift towards behavior-based targeting and smarter send strategies to maintain inbox deliverability.
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Google Flights and Search trends for summer 2025

  • Automatic
  • 7 April 2025
🏖️ On Apr 7, 2025, summer travel trends indicate a preference for beach destinations such as Puerto Rico, Rio de Janeiro, and Maui. Outdoor adventures in Billings, Montana, and Juneau, Alaska are also popular. Top lodging choices include cabins for romantic getaways and dude ranches for family vacations. Longer trips with more items packed are inferred from the choice of larger suitcases.
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What’s next for the hospitality workforce: Experts weigh in

  • Lana Cook
  • 6 April 2025
🍳 Hospitality faces a labor crisis with high turnover rates, exacerbated by COVID-19. An HSMAI survey found nearly half of hospitality schools report enrollment challenges. Lori Kiel, SVP at Pyramid Global Hospitality, highlights the industry-wide talent issue. Strategies to attract talent include redefining hospitality work, promoting work-life balance, aligning passions with work, revitalizing positions, showcasing career growth, utilizing technology to support staff, and valuing human connection. The future of hospitality relies on innovation, balancing high-tech solutions with a human touch, and investing in training to build a dynamic workforce.
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ServiceChannel Launches New Partner Ecosystem

  • Automatic
  • 6 April 2025
💹 ServiceChannel launched an online Partner Ecosystem, featuring a curated directory of strategic partners in facilities management areas like IoT, asset collection, and consulting. President Craig Moriarty emphasizes the value of collaboration for subscribers and partners. The ecosystem aims to help users find partners, solve management challenges, and grow businesses. Additionally, the ServiceChannel Partner Portal provides resources to manage customer opportunities, with the platform serving major chains in retail, restaurants, and healthcare.
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WEBINAR: 2025 Restaurant Technology Study: Optimizing ROI

  • Automatic
  • 5 April 2025
📊 Join an upcoming webinar for a data-driven analysis of restaurant tech trends, financial outlook for 2025, and strategic tech investment goals. Discover challenges IT departments face and explore generative AI use cases. Hear from Kenneth Hallwachs of PreciTaste and Don Dittmar of Ottimate. Sponsored by Ottimate, PreciTaste, Oracle, Service Channel, Stratix, and Verizon. Learn about attitudes toward emerging tech and dynamic pricing.
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From Neuroscience to Restaurant Tech: Elizabeth McDonnell’s Unconventional Path

  • Automatic
  • 4 April 2025
🍷 Elizabeth McDonnell opened Fortnight Wine Bar in Providence, R.I. and gained prominence with features in GQ, Bon Appétit, Eater, and Wine Enthusiast. Utilizing her science background, she employed technology from Upserve (now Lightspeed) to overcome operational challenges. After closing Fortnight Wine Bar in 2022, McDonnell transitioned to Senior Group Product Manager at Lightspeed Commerce and co-founded Pizza Wine in Rhode Island. Her focus remains on enhancing human connections through restaurant spaces.
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  • 8 min

Interview with Adriaan Erasmus, General Manager, The Reserve at Chester Zoo

  • Sophie Weir
  • 4 April 2025
🦛 The Reserve at Chester Zoo, managed by Adriaan Erasmus, combines luxury lodges with immersive wildlife experiences, supporting global conservation efforts. Guests enjoy unique encounters, bespoke lodges made from sustainable materials, and behind-the-scenes tours. Stay contributions fund projects like the giant pangolin initiative in Uganda and black rhino programs in Rwanda and Kenya. The Reserve offers family-friendly packages with two-day zoo passes, exclusive dining, and activities like the Giraffe Wake-Up Experience. Opening in August, The Reserve personalizes stays for all family sizes with 51 lodges, including accessible options, focusing on conservation and luxury hospitality.
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