Innovation

Addressing G20 Tourism Ministers, he commended the South African Presidency’s focus on inclusion and sustainability. More than a motto, the theme for South Africa’s G20 Presidency Solidarity, Equality, Sustainability, reminds us that Equality and Sustainability can only be achieved through targeted policies, unified efforts and mutual support among countries - a recognition that in an interconnected world, the challenges faced by one country can have ripple effects globally, he said.

RoomPriceGenie – a leading provider of revenue management systems (RMS) for independent hotels and groups – is proud to announce the launch of a new group displacement calculator built-into the award-winning RMS, which makes it possible for hoteliers to determine whether accepting a group booking is financially beneficial, by comparing forecasted transient revenue to the proposed group rate.

Triptease, creators of a pioneering full-funnel hotel marketing platform, has announced a strategic partnership with Hospitality Solutions powered by SynXis, the leading global hospitality commerce and distribution platform. Together, the two companies aim to empower hotels to grow their direct booking channel and deliver more personalized guest experiences.

The 2026 Playbook for Winning Meeting & Event BookingsBetween March 2023 and June 2025, we analysed over 50,000 direct online bookings across independent hotels, chains, meeting venues and conference centres in Western Europe. The results show just how quickly the world of meetings & events is evolving — and which factors really make the difference.

RobosizeME, a leading provider of process automation solutions using AI and Digital Workers that are purpose-built for hotels, announced the release of the hospitality industry’s first dedicated process automation guide. Authored by founder and CEO Stephen Burke, The Hotelier’s Guide to Starting Your Automation Journey provides hotel executives with a practical, seven-step roadmap to identify, implement, and benefit from automation in ways that reduce manual work and improve operational efficiency.

[Göttingen, 16 September 2025] - FREIgeist Hotels, the German hotel group renowned for its bold design and regional character, is celebrating one year since completing the rollout of Mews across all five of its properties. Since going live in August 2024, FREIgeist has seen a 30% reduction in average guest check-in time, significantly enhancing the guest arrival experience.

Reading Time: < 1 minute US: Travel technology company Sabre has confirmed a partnership with blended travel platform Travelin.Ai while also restructuring its sustainability team, which saw the departure of senior executives.…

Benedict Evans Independent analyst. Tech, media, retail, mobile – working out what questions to ask. 12h

⚔️ The Quantum Paradox of ROI in AI: Static Metrics Are Already Dead Executives proudly quote 88% ROI from early adopters of agentic AI. Reports flash statistics: productivity ↑70%, CX…

Our New Action Plan: 5 Stages to Orchestrate the Guest Experience Our new operational map provides a clear path forward for the industry. Each stage has a defined mission and…