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Innovation

4615 posts

Innovation and technology news for the hospitality industry: AI, digital tools and how hotels are transforming, from 10 Minutes News for Hoteliers.

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  • 3 min

Shiji unveils comprehensive rebrand, unifying its hospitality technology solutions under a single platform

  • 10minhotel
  • 5 March 2025
New identity reflects Shiji’s commitment to seamless, 24/7 support for the global hospitality industry BERLIN, Germany, March 4, 2025– Shiji, a leading global provider of hospitality technology solutions, announced a…
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  • 3 min

Lancashire’s Park Hall Hotel deploys AI Concierge by Inntelo AI in UK first

  • Sophie Weir
  • 5 March 2025
🏦 Park Hall Resort & Spa in Lancashire, UK, is the first UK hotel to employ an AI Concierge from Inntelo AI, offering phone and WhatsApp interaction for guests 24/7 in multiple languages. The resort, a historic site dating to 669 AD, recently underwent a multi-million-pound refurbishment and is part of the Brilliant Hotels Collection. Inntelo AI has received backing from Antler and has implemented its AI solutions in hotels across the UK, Netherlands, and Portugal, collaborating with top hospitality schools like EHL in Switzerland. The focus is on enhancing guest experiences and operational efficiency without replacing the human element.
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  • 3 min

IDeaS Unveils Groundbreaking API Developer Portal to Revolutionize Partner Integrations

  • 10minhotel
  • 5 March 2025
World’s Leading RMS Provider Simplifies and Accelerates the Data Integration and Certification Process MINNEAPOLIS — 4 March 2025 — IDeaS, a SAS company and the world’s leading provider of hospitality revenue…
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  • 4 min

Shiji’s New Era Unveiled at ITB Berlin

  • Editorial Team1
  • 5 March 2025
🏨 Shiji International, led by CEO Kevin King, revealed its new brand identity "Day and Night" at ITB Berlin 2025, signifying a unified 24/7 technology platform for the hospitality industry. Over 25 years, Shiji evolved into a global hospitality technology leader, now simplifying its diverse solutions under a single brand to eliminate confusion and boost efficiency for hoteliers. The rebrand includes products like Daylight PMS, Infrasys POS, Reviewpro Reputation, Horizon Distribution, Iceportal Content, Meridian Experiences, Astral Payments, Stellaris Digital, and Twilight Data + Analytics, all designed to integrate into the "Day and Night" system, enhancing the guest journey and hotel operations. Shiji's commitment extends globally, continually adapting to the dynamic needs of the hospitality sector.
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  • 2 min

Shiji Unveils New Brand Identity – A Unified Future

  • Tony Loeb
  • 5 March 2025
📡 Shiji, a global hospitality technology provider, has undergone a rebrand to unify its product suite and emphasize its 24/7 partnership with the industry. Over 25 years, Shiji transformed from an IT service company to a technology leader with solutions in property management, point-of-sale, reputation management, payments, and more. The rebrand includes new names for its core solutions like Daylight PMS, Infrasys POS, Reviewpro Reputation, Horizon Distribution, and others, designed for seamless integration and superior guest experiences. CEO Kevin King highlights the rebrand as a commitment to innovation and continuous support for hoteliers.
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  • 2 min

Hospitable Announces Major Upgrades to Financial Tools, Including QuickBooks Integration and New CPA

  • Tony Loeb
  • 4 March 2025
🏨 Mews, a hospitality technology platform, raised $75 million in a funding round led by Tiger Global, with participation from Kinnevik, Goldman Sachs Growth Equity, and Battery Ventures. The investment aims to fuel Mews' expansion in the U.S. and DACH regions, enhance AI-powered revenue management, and support strategic acquisitions. In 2024, Mews grew by over 50% year-on-year, processed $10 billion in payments, and generated $200 million in revenue, achieving 20% market penetration in DACH. The company doubled its revenue in North America, the number of brands using Mews, and the rooms managed on its platform, outperforming established U.S. PMS players. The firm has invested over $50 million in the U.S. market in recent years, with a long-term global growth strategy.
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  • 2 min

Cendyn Goes Bold with AI Across Hotel Analytics Platforms

  • Tony Loeb
  • 4 March 2025
🏩 Mews, a hospitality technology platform, secured $75 million led by Tiger Global, with Kinnevik, Goldman Sachs Alternatives, and Battery Ventures contributing. In 2024, Mews grew over 50% year-on-year, handled over $10 billion in payments, and earned $200 million in revenue. It achieved 20% market penetration in the DACH region and doubled revenue and brand users in North America. The investment will advance AI in hospitality and U.S. expansion, with $50 million already invested there by Mews.
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  • 3 min

10 Digital Marketing Mistakes Hotels Often Make (and How to Fix Them)

  • Nashi Dasgupta
  • 4 March 2025
🏨 87% of travelers read online reviews before booking; 53% leave websites if loading exceeds three seconds. Increasing customer retention by 5% can boost profits up to 95%. 80% of consumers prefer personalized experiences. Solutions include omnichannel strategy, managing online reviews, loyalty programs, mobile-friendly websites, SEO, AI personalization, customer analytics, social media engagement, paid advertising, and crisis communication planning. Use tools like STAAH's ReviewMinder and Booking Engine to improve direct bookings and guest experiences.
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  • 2 min

IDeaS Unveils Groundbreaking API Developer Portal to Revolutionize Partner Integrations

  • Tony Loeb
  • 4 March 2025
💸 Mews, a hospitality technology platform, has secured a $75 million investment led by Tiger Global, with Kinnevik, Goldman Sachs Growth Equity, and Battery Ventures participating. The funding will drive Mews' expansion in the U.S. and DACH region, enhance its AI-powered platform, and support strategic acquisitions. In 2024, Mews saw a 50% year-on-year growth, processed $10 billion in transactions, generated over $200 million in revenue, and achieved 20% market penetration in DACH. North American revenue doubled, as did the number of brands using Mews, which includes customers like BWH Hotels and Lark Hotels. Over $50 million was previously invested by Mews to grow its U.S. presence.
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  • 2 min

Sojern Introduces Fully-Managed Email Campaigns—Hoteliers Pay for Performance

  • Tony Loeb
  • 4 March 2025
🏨 Mews, a hospitality technology platform, raised $75 million led by Tiger Global, with Kinnevik, Goldman Sachs Alternatives, and Battery Ventures participating. In 2024, Mews grew over 50%, processed $10 billion in payments, and earned $200 million in revenue. Key achievements include 20% market penetration in DACH, 2x revenue growth in North America, and doubling both its client base and the rooms managed in the U.S. The funds will boost U.S. expansion, AI-driven innovation, and strategic acquisitions. Mews has invested over $50 million in the U.S. market recently.
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