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Innovation

4700 posts

Innovation and technology news for the hospitality industry: AI, digital tools and how hotels are transforming, from 10 Minutes News for Hoteliers.

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  • 11 min

How Great Leaders Build Other Leaders in Hospitality (Career Reflections & Lessons from Former Starwood CEO Frits van Paasschen)

  • Tony Loeb
  • 18 February 2025
📝 Frits van Paasschen, at age 46, joined Starwood as CEO, bringing a diverse background from consulting, Disney, and Nike. His first hospitality experience was at age 9 in Innsbruck at a B&B, which he recalls as the epitome of genuine hospitality. Van Paasschen values hospitality's spectrum, encompassing creativity, real estate analytics, technology, and human aspects. He emphasizes the importance of mentorship, having learned from various leaders such as Bob Dvorak's analytical communication, Bo Boyd's congenial style, and Tom Clark's brand and marketing intuition. Frits now focuses on mentoring, being a conscientious board member, and contributing to social and environmental responsibility. He advises approaching career opportunities for growth and capability expansion, leading him from strategic planning at Nike to CEO of Coors and fostering potential in others at Starwood.
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  • 1 min

FOCUS ON: Philippines – Eysy

  • saladplate
  • 18 February 2025
🥓 Saladplate, part of Informa Markets, serves as the official content and engagement hub for the Hospitality, Food and Beverage sector. It offers weekly news updates, a monthly newsletter, and a bi-monthly e-magazine. The platform features over 10,000 brands, companies, and products, along with event registration and updates for over 35 international trade events.
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  • 2 min

RateGain Recognized as an Expedia Group Elite Connectivity Partner for the Third Time in a Row

  • Kushal Walia
  • 18 February 2025
📈 Noida, February 18, 2025: RateGain Travel Technologies Limited, a global AI-powered SaaS provider for travel and hospitality, was recognized as an Expedia Group Elite Connectivity Partner for the third consecutive year, indicating its top-tier status among the top 2% of Expedia's global partners. Expedia Group connects to 200+ websites, apps, and 90,000 travel agencies. RateGain connects 191,000+ properties to 400+ demand partners, handling 200 billion+ ARI updates annually. RateGain is also celebrated as a leading hotel distribution technology provider after being acknowledged at the 2025 Hotel Tech Awards.
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  • 2 min

A Smarter Approach to Hotel Wi-Fi Network Management for IoT and AI-Based Services

  • Tony Loeb
  • 18 February 2025
💻 The hospitality industry is increasingly adopting IoT and AI-based systems, necessitating scalable network hardware like access points with Wi-Fi 6E and 7 capability. An all-in-one gateway is recommended for its multifunctionality, enhancing security and management efficiency. Third-party managed IT services are on the rise, with the market valued at $365.33 billion, offering security and performance management. Networks must adapt for the IoT and AI era, ensuring scalability and data security to stay competitive.
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XTM’s AnyDay Earned Wage Access for Hospitality, Instant Tip-Out Calculator Solution Reports Surge in Demand

  • Tony Loeb
  • 17 February 2025
📍 FreshAir Sensor launched FreshAir Certified™ for hotels to monetize indoor air quality (IAQ) by offering rooms with verified, high-quality air as a bookable enhancement. Over 50% of guests rank odor-free rooms as top cleanliness indicator, with 58% citing odors as a cause of negative reviews. The program includes molecular air quality monitoring, with rooms continuously monitored and verified for high air quality for at least 60 days prior to check-in. It's rolling out across North America, with potential for U.S. hotels to gain over $1.5B in annual ancillary revenue. Early adopter Ocean Casino Resort in Atlantic City, NJ, reports successful guest uptake and additional revenue through the program.
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GRUBBRR Guarantees Results

  • Tony Loeb
  • 17 February 2025
🚮 FreshAir Sensor launched "FreshAir Certified," a program for hotels to offer rooms with verified indoor air quality as a bookable option, addressing common guest complaints about odors. The program, rolling out across North America, uses molecular monitoring solutions to ensure rooms are free of irritants like smoke and mold, potentially generating over $1.5 billion annually in new ancillary revenue for U.S. hotels. This certification process requires rooms to maintain high air quality for at least 60 days before check-in. Ocean Casino Resort has already seen positive guest responses and revenue from the program. FreshAir Certified aims to increase guest loyalty and revenue without significant capital expenditure or additional staff resources.
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Ascent Hospitality Partners with Toast

  • Tony Loeb
  • 17 February 2025
🛏 FreshAir Sensor launched FreshAir Certified™, a bookable room attribute for improved indoor air quality (IAQ) in hotels. The program utilizes patented molecular technology to monitor and certify rooms free of irritants like tobacco, marijuana, sprays, and mold for at least 60 days prior to check-in. Aimed at wellness-focused accommodations, it creates a new revenue stream without extra labor or capital expenditure. Early results show U.S. hotels could gain over $1.5 billion in annual ancillary revenue. Ocean Casino Resort in Atlantic City, NJ, reported successful guest uptake in bookings with minimal setup effort.
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  • 2 min

Radisson Hotel Group launches “Esports Ready” to offer the ultimate hospitality solution for esports teams

  • Megan Carley
  • 17 February 2025
🎮 Radisson Hotel Group partnered with Spacefwd to launch “Esports Ready by Radisson Hotels,” offering curated services for esports players and organizers. The global esports market is expected to reach USD 13.7 billion by 2032. Over 100 Esports Ready properties, including Radisson Blu Hotel, Cologne, and Radisson Blu Plaza Hotel, Delhi Airport, provide amenities such as 500/500 Mbps symmetric internet and 24/7 gym access. Guests receive a 15% discount, Radisson Rewards VIP status, and flexible cancellation. The program aims to expand globally, enhancing hospitality for esports professionals.
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  • 7 min

The Money Behind the Magic: A Different Take on Hospitality – Josiah Mackenzie

  • Josiah Mackenzie
  • 17 February 2025
📣 Josiah, the host of a hospitality podcast, discusses the importance of understanding the business side of hospitality to ensure profitability, which enables better guest experiences and operations. This theme was a key topic at Alice, a hotel investment conference. Josiah emphasizes that successful operations lead to increased profitability in the hotel industry, which is intrinsically tied to real estate value. He recently joined Actable, a tech company focused on improving hotel operations, and invites listener feedback on the idea of educating the industry on driving profitability.
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  • 1 min

Emerging Consumer Trends and Innovative Packaging: The 2025 Outlook for Food & Beverage in Asia-Pacific

  • saladplate
  • 17 February 2025
📣 Saladplate, part of Informa Markets, serves as the official content and engagement hub for the Hospitality, Food, and Beverage industry. It offers weekly news updates, a monthly newsletter, and a bi-monthly e-magazine. The platform features a supplier directory with over 10,000 brands, companies, and products, plus registration and updates for more than 35 international trade events.
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