Innovation

🏨 In 2025, the guide 'How to Choose the Best Hotel PMS' provides essential tips for hotels to select the perfect Property Management System (PMS). It focuses on evaluating features, pricing, and support to boost property efficiency. The Hotelogix Marketing team authored the guide, with assets like manifest.webmanifest, app.min.js, and app.min.css version baee2de358, and fonts from Google APIs. The article features on Hotelogix Blog, known for hospitality tips and trends, and was last updated on December 9, 2024.

📊 Business Intelligence (BI) in hotels aggregates data from various sources like guest behavior and booking patterns to provide actionable insights for management, optimizing resources, and predicting market changes. BI systems in the hospitality industry, integrated with property management systems (PMS), offer real-time data, visualizations, and reporting tailored to hotels' needs. Departments like finance, marketing, guest experience, and revenue management can use BI to make data-driven decisions, such as adjusting room rates or personalized guest services, to increase profitability and guest satisfaction. Technology and predictive analytics play a crucial role in forecasting outcomes, allowing hotels to respond proactively to market trends. Cloudbeds, a leading PMS platform, offers an all-in-one solution for hotel operations, serving properties in over 150 countries.

LONDON, 4 December, 2024 — eviivo, the all-in-one Property Management System (PMS), has partnered with Jervis Systems, a leader in property automation technology, to streamline property control and elevate the guest experience for…

🏖 Iglucraft, known for unique, handcrafted cabins and saunas blending ancient shingling with modern design, provides immersive nature experiences. Iglupark, a sea-side resort with Igluhuts and Iglusaunas, is typically fully booked, highlighting demand and profitability. Recognized as the Best Tourism Product of 2024, Iglucraft's products are installed in diverse locations like Ree Safari Park, Denmark, and Pfarrwerfen, Austria, enhancing guest engagement and allowing premium pricing. CEO Priit Kallas emphasizes the financial and experiential benefits for business owners and travelers seeking authenticity.

🏦 On Dec. 5, 2024, Guillaume Benezech, Senior Director of Global Brand Management and Marketing for The Ritz-Carlton, discussed the intersection of AI and luxury hospitality on the Hospitality Daily Podcast. Key highlights include AI's role in reducing administrative tasks, enhancing guest experiences through personalized service, and improving staff productivity and financial performance. Benezech emphasizes the importance of human interaction in luxury settings, despite the advancements in technology.

London 3rd December 2024 – Leading provider of property management software across the hospitality industry RMS Cloud, has announced a key appointment to its executive team as the company seeks to strengthen…

💻 Noida-based RateGain Travel Technologies Limited, recognized among India’s Best Workplaces in IT & IT-BPM 2024 – Top 100 by Great Place to Work® India on 5th December 2024. The company, founded in 2004, offers AI-powered SaaS solutions for travel and hospitality and serves 3,200+ customers across 100+ countries. RateGain is praised for its culture of teamwork, innovation, and customer obsession, and is dedicated to creating a supportive environment for its employees.

📣 Business owners must equip staff with a variety of communication tools, such as business radios and walkie-talkies, to ensure preparedness during emergencies. Staff training in CPR, first aid, and crisis management is essential for effective operations and guest confidence. Keeping guests informed via text/email alerts, brochures, and QR codes with safety procedures during weather emergencies is crucial for safety and trust-building. Investing in technology with extensive battery life and user-friendly features is advised to maintain communication during power outages.

🏨 Hotel occupancy rate is a percentage measure of used rooms versus available rooms. In England, 2024 showed higher rates than 2023, with July peaking at 85%. Scotland's average hotel occupancy in 2023 was 65%, with guesthouses and B&Bs at 77%, and self-catering at 43%. AI helps predict booking trends and tailor offers, boosting occupancy rates and revenue without extra work. HiJiffy increased direct online bookings for Gran Bilbao and Ciudad de Burgos hotels from 15% to 25%, with 5% via chatbot; Élysée Val d’Europe boosted bookings by 3.5 times during a promotion.