Innovation

Accor is a sprawling hospitality company with more than 45 brands, easily the most of any global lodging company and across disparate segments, from economy to luxury. It’s a lot…

Canary Technologies, the award-winning global leader in hotel guest management technology, today announced that Hospitality Associates, Inc. has selected Canary’s AI Guest Messaging to modernize guest communication and elevate service across its portfolio.

Snapfix, the visual-first hotel operations platform trusted by more than 700 hotels in over 40 countries, today announced the launch of Snapfix Multi-Site Console, the industry’s first centralized system designed to give hotel groups and owners portfolio-wide visibility and control from a single platform.

Picture this: Caroline is a business traveler who has stayed at your hotel before and has left glowing reviews. On her previous trips, she has always stopped at your gift store after checkout to buy her young kids gifts. Imagine utilizing hotel guest segmentation to send Caroline an offer to bring her young kids with her to celebrate the holiday season. You list the right room options, include information about the kids’ club, and offer a spa voucher for the afternoon when kids are enjoying themselves at the club. Booking is easy.

Have you ever counted how many hours your teams spend each week copying data from one system to another, reconciling payments, or correcting reservation errors? Behind the warm welcome and seamless guest service that define hospitality, there is a less visible reality: hundreds of repetitive, time-consuming tasks that drain your staff’s energy.

Cendyn, a global integrated hotel technology and services company, facilitated significant commercial growth for Cinnamon Hotels & Resorts, Sri Lanka’s largest hotel chain, in its digital transformation strategy by upgrading its tech stack and…

Say goodbye to blaring alarms and the dreaded snooze spiral – Holiday Inn Express by IHG has unveiled a world-first hotel experience designed to transform mornings, one mouth-watering scent at a time. Introducing the Holiday Inn Express Breakfast Alarm Clock: a clever new in-room device that helps to wake guests with the irresistible smell of breakfast.

Pioneer of French luxury hospitality, Sofitel is deepening its signature sensorial experience through a new global partnership with trailblazing French enterprise Devialet, the acclaimed acoustic engineer. Rooted in a shared devotion to French craftsmanship, sensory innovation and emotional impact, the collaboration harnesses the power of ambiance to elevate everyday moments.

Mews, the leading platform for the new era of hospitality, has been added to the catalogue of PMS solutions offered by Logis Hotels Group to manage hotel operations across its wide network of properties.