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Innovation

4492 posts

[[ 9 ]]

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  • 2 min

Southampton Cruise Centre’s new website to…

  • Travel Weekly Group Ltd
  • 14 November 2025
🛳 Southampton Cruise Centre, a subsidiary of Travel Village Group, has launched a new cruise platform in partnership with Dreamlake. This next-generation website enhances the cruise booking experience with intuitive design and advanced technology. It emphasizes the SailorMade Cruise & Stay packages, combining curated itineraries and land stays for a personalized experience. The platform targets the UK market, facing increased competition and narrow margins, by focusing on user experience and conversion optimization.
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  • 2 min

DerbySoft teams up with CTM to benefit…

  • Travel Weekly Group Ltd
  • 14 November 2025
💻 DerbySoft partners with Corporate Travel Management (CTM) to enhance real-time hotel connectivity through CTM's Sleep Space platform. This integration with DerbySoft's Business Travel Solutions ensures live access to hotel rates and availability, improving data quality and booking efficiency. As business travel rebounds, projected to reach $1.5 trillion by 2027, this partnership modernizes industry systems. By 2026, CTM and DerbySoft aim to expand this collaboration to more partners, meeting evolving traveler expectations.
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  • 1 min

La Sinfonia Vietnam’s Digital Journey: From Complexity to Clarity with D&#8209EDGE

  • Yin Yin Wong
  • 14 November 2025
🏨 La Sinfonia leverages D-EDGE's support to balance OTA partnerships with a direct booking strategy, enhancing profitability and guest relationships. This strategy builds a sustainable digital ecosystem, empowering the team and brand. The success highlights that with the right hotel technology and smart marketing solutions, boutique hotels across Asia can achieve growth and efficiency. D-EDGE continues to support La Sinfonia and others in their digital journey.
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Fixing group business

  • Automatic
  • 14 November 2025
📅 Nov 14, 2025, the article highlights that while hotels have advanced in transient direct bookings, group sales remain outdated, relying on legacy systems and intermediaries. Existing technologies like digital ads and UX-led experiences could modernize group bookings, reducing commissions and acquisition costs, thereby improving profitability. Automation can enhance conversion rates by speeding up responses and streamlining workflows. Emphasizing direct bookings for groups could replicate the success seen in transient sales, offering hotels valuable first-party planner data.
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  • 3 min

More Americans plan holiday travel despite cost concerns: Deloitte survey

  • Denis Stackeusky
  • 13 November 2025
🛫 More than half of Americans plan holiday travel in 2025, a first in five years. Financial caution is leading to shorter trips and fewer flights. Gen Z and millennials, now half of travelers, are driving trends with technology use. High-income households are reducing travel budgets. Despite tighter financial constraints, luxury travel persists among a quarter of travelers. Travel providers focusing on loyalty and digital engagement may benefit as technology reshapes travel planning.
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  • 7 min

Introducing Snapfix Comply

  • Automatic
  • 13 November 2025
📈 Snapfix Comply addresses hotel compliance challenges by providing a central platform to track and manage documentation, inspections, and certifications, minimizing risk exposure. It features a compliance dashboard that offers real-time status updates, automates reminders, and simplifies audit preparation. Trusted by over 700 hotels in 40+ countries, Snapfix Comply reduces time spent on manual tracking and enhances operational efficiency. It helps avoid fines, ensures safety, and supports strategic risk management across departments.
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  • 6 min

Deloitte: Holiday Travel Intent Increases Amid Financial Concerns

  • LODGING Staff
  • 13 November 2025
🛫 Deloitte's 2025 Holiday Travel Survey highlights that 54% of Americans plan to travel between Thanksgiving and mid-January, with a budget of $2,334—18% less than 2024. Gen Z and millennials make up half of holiday travelers, cutting budgets by 31%. Generative AI usage for planning will jump to 24%. Travelers expect fewer flights, with 47% flying for their longest trip, down from 55% in 2024. Economic worries prompt budget trimming, impacting travel providers.
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  • 5 min

Lead nurturing champions: hotels mastering the human-digital balance

  • Automatic
  • 13 November 2025
🏨 Eau Palm Beach Resort & Spa used Revinate’s platform to send automated, empathetic emails—resulting in $33.5 million revenue and a 60% open rate from cart abandonment messages. La Jolla Beach & Tennis Club achieved a 70% open rate and booked 275+ room nights in 12 months. The Meritage Resort & Spa converted 3% of leads with value-focused emails. Islamorada Resort Collection secured $1 million in six weeks by integrating CRM data with call center operations for personalized follow-ups.
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  • 2 min

AAHOA Announces Partnership With Kalibri

  • LODGING Staff
  • 13 November 2025
📈 AAHOA and Kalibri have partnered in Atlanta, Georgia, to provide hotel owners with tools for profitability and asset performance. Members get exclusive pricing on Kalibri’s Profit Platform and access the Certified Hotel Profit Strategist (CHPS) Program. This initiative aims at empowering owners with data-driven insights for profit growth. AAHOA faces challenging times, focusing on sustaining profit margins. Upcoming is the Certified Hotel Profit Analyst (CHPA) Program in 2026, enhancing analytical skills.
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  • 4 min

Agentic AI for Hotels: Mews outlines the future of intelligent hospitality

  • Automatic
  • 13 November 2025
💡 Amsterdam, Mews launched a report on AI in hospitality. Agentic AI will reshape hotel operations with autonomous agents acting across revenue, operations, and guest services. 92% of travel firms have used generative AI, but mainly for basic tasks. Mews' acquisition of DataChat aids this AI evolution. Mews supports 12,500+ customers in 85+ countries and has raised $410 million for innovation. The report is available online, detailing AI’s role in enhancing efficiency and guest satisfaction.
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