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Innovation

4847 posts

Innovation and technology news for the hospitality industry: AI, digital tools and how hotels are transforming, from 10 Minutes News for Hoteliers.

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  • 2 min

Hotels to Win More Group Bookings With Latest Hotel Engine Rollout

  • Tony Loeb
  • 27 August 2024
🏨 ALBIE©, developed by The Anything Group (TAG), is a new booking platform featured on Kickstarter. Aimed to revolutionize travel, ALBIE allows integrated bookings for hotels, activities, and ancillaries in one reservation. Over two years of development ensured compliance with PCI, GDPR, and ADA standards. It promises personalized travel experiences, time and cost savings for travelers, direct revenue, and optimized occupancy for hotels. Features include all-in-one booking, automated enhancements, and a modern interface. Key technology partners include SiteMinder, SHIFT4, ApplePay, and major PMS like Maestro and Mews. An instant gratification loyalty program is expected in 2025.
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  • 1 min

Hotel Distribution Channels- Types & Strategies to Optimize

  • Suniti Bahl
  • 27 August 2024
```html 🏨 ``` The article "Hotel Distribution Channels- Types & Strategies to Optimize" by Suniti Bahl was published on Hotelogix Blog on August 27, 2024. It explores essential hotel distribution channels, both direct and indirect, and discusses how effective channel management can enhance hotel profitability. The visual content includes an image with a URL that indicates a date of 2024/08. The blog includes links to stylesheets and the manifest for the host domain, as well as social media links such as to Hotelogix's Facebook page.
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  • 6 min

10 ways to get the most out of your cloud-native PMS

  • Tom Brown1
  • 27 August 2024
💻 31% of hospitality organizations experienced a data breach in 2023. Cloud-native Property Management Systems (PMS) offer benefits such as mobile access, seamless payment integration with single-click actions, and the absence of connection fees for integrating with other hospitality tools. Advanced features like online check-in, self-serve kiosks, and digital room keys enhance guest experience and operational efficiency. Continuous product updates, role-based learning paths, and revenue maximization through the sale of various space types are advised. Two-factor authentication (2FA) and card tokenization ensure security, with SOC 2 and ISO 27001 certifications providing additional assurance. Regular analysis of performance data and metrics like RevPAG (revenue per available guest) is encouraged for business success.
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  • 3 min

Playa Bowls Rides the Wave of Off-Premises Dining

  • Tony Loeb
  • 27 August 2024
🍤 Playa Bowl, expanding to 225 shops across 23 states, is set to open 75 new locations in the current year. With accolades including Forbes 30 Under 30 and Ernst & Young Entrepreneur of the Year Award finalist, the franchise focuses on off-premises dining, ranking in the top three on delivery platforms and offering digital ordering through its mobile app. The brand's loyalty program significantly impacts revenue, with personalized offers for members. Technology plays a crucial role in improving customer experience and operational efficiency.
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  • 2 min

Instant Financial Announces New Mobile App for Improved Employee Pay Flexibility

  • Tony Loeb
  • 26 August 2024
📱 Enso Connect, a platform for short-term rentals and boutique hotels, enhances their AI-powered Unified Inbox V2 with features aimed at improving speed, quality, and revenue. The update includes AI Messaging, Saved Replies, Knowledge Base, Quick Commands, Powerful Filters, and Multi-Audience Communication. EnsoAI responds instantly in multiple languages, personalizes messages, and offers proactive insights. The performance dashboard offers data-driven insights. The Unified Inbox V2 is now live for all Enso Connect accounts, as confirmed by Co-founder and CEO Francois Gouelo.
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  • 4 min

How AI is Advancing Digital Marketing Strategies for Hotels

  • Revfine.com1
  • 24 August 2024
📱 AI is revolutionizing hotel digital marketing strategies, focusing on personalized experiences and revenue growth. AI-driven tools, like Google Performance Max and conversational technologies, help hoteliers find guests, streamline bookings, and increase revenue through personalized promotions. YouTube's AI algorithms enhance content personalization, improving viewer satisfaction. In 2024, innovations like Expedia's Romie and Google's Gemini Advanced emerged, offering advanced travel planning tools. AI also optimizes search engine marketing with keyword research, voice search adaptation, and technical error repairs, crucial for maintaining competitive advantage in the hospitality industry.
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  • 2 min

Throw Social unveils a pour-your-own tap wall at Delray Beach, Fla., location, will enlist same tech in new Miami store

  • Kevin Gray
  • 22 August 2024
🍻 Throw Social in Delray Beach, Fla., debuts a new self-serve tap wall with 20 taps including 7 cocktails, 7 beers, 5 wines, and 1 hard seltzer. Utilizing RFID technology by Pour My Beer, customers use a tap wall card linked to their credit card, charged by volume poured. Throw Social plans a Miami location in Q1 2025 and further expansions to Orlando and Nashville. The concept is part of a broader trend of self-serve technology in restaurants and entertainment venues.
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  • 2 min

BWH Hotels Selects Canary Technologies to Power its AI-Driven Guest Engagement Platform

  • Tony Loeb
  • 22 August 2024
🍽 Grubhub expands its Campus Dining to over 60 schools, reaching an additional half a million students, totaling over 4.5 million served. The expansion includes University of Alabama at Birmingham, University of Tampa, University of Missouri, Howard University, and Tulane University, increasing its reach to more than 360 universities, a 21% increase from the previous year. Partnering with Cartken, Kiwibot, and Starship, Grubhub brings robot deliveries to campuses like the University of Mississippi and University of Houston, now over 20 campuses with hundreds of thousands of robot-delivered orders. Meanwhile, campuses like Ursinus College and the University of Virginia are implementing Amazon’s Just Walk Out technology, allowing contactless shopping tied to meal plans. Sustainable efforts include a partnership with Topanga.io for reusable packaging, with Virginia Tech and SUNY New Paltz newly adopting the technology. Grubhub Campus Dining offers flexible solutions and Grubhub+ Student with $0 delivery fees and other perks for students at partnered schools.
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  • 2 min

Sonesta Names Christopher Trick as New Chief Marketing & Performance Officer

  • Tony Loeb
  • 22 August 2024
📦 Grubhub's Campus Dining has expanded to over 60 schools, now serving more than 4.5 million students, with a 21% increase from last year. Grubhub now partners with over 360 universities. Automated robot delivery, in collaboration with Cartken, Kiwibot, and Starship, is rolling out to nearly a dozen new schools, adding to the 20+ campuses like The Ohio State University where it's established. Amazon’s Just Walk Out technology is launched at Ursinus College, University of Virginia, and Lindenwood University, allowing students to skip checkout lines. Grubhub+ Student offers $0 delivery fees, 5% back on pickup orders, and exclusive deals. Virginia Tech and SUNY New Paltz are implementing Topanga.io's reusable packaging this semester.
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  • 2 min

DNA Payments’ Pay at Reception, Pay at Counter and Pay at Table Now Available on Oracle Cloud Marketplace

  • Tony Loeb
  • 22 August 2024
🍽 Grubhub expands its Campus Dining to over 60 schools, reaching 500,000 new students, totaling over 4.5 million. Partnerships include University of Alabama at Birmingham and Howard University, among others, marking a 21% increase from last year. Robot delivery services, through Cartken, Kiwibot, and Starship, extend to nearly a dozen more campuses like University of Mississippi, with over 20 campuses already served. Ursinus College and the University of Virginia implement Amazon's Just Walk Out technology for checkout-free shopping. Grubhub’s partnership with Topanga.io introduces reusable packaging via the ReusePass program at Virginia Tech and other universities. Grubhub+ Student offers $0 delivery fees and additional benefits for partnered school students.
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