Innovation

My comment on Jordan Hollander’s post got deleted. 🤨 That post is about a HotelTechReport + Booking dot com tool that “𝘭𝘰𝘰𝘬𝘴 𝘢𝘵 𝘺𝘰𝘶𝘳 𝘵𝘦𝘤𝘩 𝘴𝘵𝘢𝘤𝘬, 𝘧𝘭𝘢𝘨𝘴 𝘸𝘩𝘢𝘵’𝘴 𝘮𝘪𝘴𝘴𝘪𝘯𝘨, 𝘸𝘩𝘢𝘵…

The hype cycle on AI agents keeps going. The Financial Times tells us that the “rise of AI shopping agents” is set to transform e-commerce. OpenAI even renamed its Operator system simply “Agent,” making the pitch clear: AI will browse and buy on our behalf. Sounds great, but not totally sure it will pan out (most of Amazon’s profit comes from ads not from product sales).

I’ve spent my career designing, deploying, and operating integrated resorts. Based in Draper, I advise companies including Unifi Labs, Cypher, Teem, and K4, and I founded mybluprint.com. My background spans being a licensed California Low Voltage Contractor (1991–1996), THX Theatre Designer, and ISF Certified engineer. I’ve designed and programmed control systems for marquee projects such as Disney and CityCenter Las Vegas (ARIA and Mandarin Oriental). I hold multiple U.S. patents, including the Secure Device Discovery Protocol (SDDP) and Automation Control of Electronic Devices. I have been involved with CEDIA since 1990, and have been a Vistage member since 2013. My focus is strategic planning, sales, and business development—bringing artistic engineering to every engagement.

Agentic AI is the defining buzzword of 2025. Everybody is talking about systems that don’t just answer queries, but that act on our behalf. The problem is that you can’t…

This article was written by Lodging Magazine. Click here to read the original article DALLAS, Texas—New research by SiteMinder found that 56 percent of hoteliers in the US believe faster,…

Our latest summer release isn’t your average feature drop. It’s a curated set of updates designed to quietly and powerfully eliminate friction, streamline daily tasks and elevate the guest experience…

CEO+AI is for travel leaders interested in AI strategy and business outcomes. A DMO CEO, who’s among the most advanced in AI strategy, told me recently, “You need to stop…

Day one of the Innovation Festival by Fast Company left me with a simple but powerful reminder. In the Brewing the Comeback session, Mark Wilson spoke with Brian Niccol, CEO…