Innovation

Managing guest feedback can feel like an endless, daunting task. Every week brings a flood of comments from Booking.com, TripAdvisor, Google Reviews, surveys, and social channels. Somewhere in that mountain…

The next wave of upselling will be smarter, quieter, more contextual, and more effective. Instead of static menus or one-off emails, AI-powered upselling will coordinate offers across channels and moments to meet the guest’s true goal: reducing friction, enhancing comfort, and creating delightful moments.

Reading Time: < 1 minute China: The dual-branded Shangri-La Traders and Shanghai Hongqiao Airport hotel has deployed the XMAN-R1 humanoid, developed by KEENON Robotics.  The hotel officially opened earlier this…

As companies worldwide continue to navigate their business travel strategies amid change and uncertainty, confidence among global industry professionals is rebounding. Forty-three percent of business travel professionals worldwide say they are more optimistic now, up 15 percentage points versus prior months in 2025. However, concerns remain, relative to still-anticipated decreases in business trip volume, spending and revenue at their organizations for 2025.

Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software and services, today announced that its Book with S.P.E.N.D. (Stay Package Entitlement New Dynamic) booking technology has received the 2025 HTNG TechOvation Award, one of most respected honors for technology advancement in the hospitality industry.

This article was written by Travolution. Click here to read the original article Leading AI property management system (AiPMS), Boom, has entered its next phase by rolling out BAM, the…

This article was written by Travolution. Click here to read the original article Distributor of global and travel content and one of the world’s fastest-growing AI-driven travel technology groups, Dida…

This article was written by Travolution. Click here to read the original article Travel loyalty is undergoing a fundamental shift. With 84% of consumers now prioritising rewards and benefits packages…

This article was written by Travolution. Click here to read the original article As many as 60% of travellers are seeing an AI response when researching their travel on Google…

This article was written by Travolution. Click here to read the original article The Institute of Travel & Tourism (ITT) has secured a deal with ‘AI for Travel’ business SystemsX…