Innovation

Not so long ago, using a hotel chatbot was like talking to a brick wall. It guessed wrong, ignored context and turned even the simplest question into a dead end. …

This article was written by Lodging Magazine. Click here to read the original article LOUISVILLE, Kentucky—Agentic Hospitality launched its Agentic Hospitality Cloud platform, bringing its infrastructure-level AI deployment to hotels…

This article was written by HospitalityOn. Click here to read the original article Leslie Vial: Good morning, everyone. Christophe Bataillard and I are delighted to welcome you today for the…

When Barbara Muckermann stepped into the CEO role at Kempinski Group in May 2024, she wasn’t expecting to uncover one of hospitality’s best-kept secrets. But that’s exactly what she did.…

OdorBact Toilet &amp Scale “Whether you’re managing daily hygiene or tackling scale build-up in heavy-use areas, OdorBac Toilet & Scale offers professional-grade cleaning with none of the risk.” 2Pure Products…

Is Google Screwed? Maybe. But Not How You Think. The internet’s most profitable business model has always been simple: running search ads on monetizable queries. When you search “how many…

If you run an independent hotel, you know the drill: some months you’re crashing your numbers, others… not so much. Those quiet periods can be stressful, staring at the booking…

🎬 The Classic Movie: “Let’s Build Our Own Tech!” (And Other Famous Last Words) It usually starts with a bold idea in a boardroom. “We should build our own tech.…

In the past, travel brands optimized for SEO, social, or storytelling. Now, they need to optimize for AI. Whether it’s ChatGPT, Google’s AI Mode or Perplexity, AI is now the…