Innovation

🛫 Travelsoft's AI Search for Tourism, launched globally, targets the travel industry's shift from SEO to Search Generative Experience (SGE), enhancing content with AI-driven solutions. The platform, supporting multilingual and non-merchant players, aims to transform fragmented data into actionable insights, improving user experiences and operational efficiency. Companies report up to 85% editorial time savings. CEO Christian Sabbagh emphasizes the need for a structured AI adoption path to drive business impact in travel.

💻 Cambodia's Techo International Airport (KTI), replacing Phnom Penh International Airport, partners with Cambodia Airport Investment Co. Ltd. and the State Secretariat of Civil Aviation. This three-runway airport, opening in phases, will handle 13 million passengers initially, expanding to 30 million and 50 million in later phases. Integration of SITA's self-service kiosks, biometric eGates, and real-time baggage tracking offers a fully digital, efficient experience, showcasing a model for smart, sustainable aviation infrastructure in Southeast Asia.

🌍 Falkland Islands Tourist Board launched the Explore Falkland Islands App in collaboration with Outdooractive. Who? Falkland Islands Tourist Board and Outdooractive. When? App developed in 7 weeks, launched early 2025. Where? Falkland Islands. What? A free app for iOS and Android providing access to nearly 100 walking and off-road routes, offline maps, and guides. How? By utilizing Outdooractive’s platform and technology, enhancing global digital presence, and connecting with 60 million outdoor enthusiasts.

✈️ Ethiopian Airlines is adopting Accelya's FLX Select, a New Distribution Capability (NDC) service, to enhance its travel retailing. Leveraging Accelya's expertise, the airline aims to unlock new revenue streams and reduce distribution costs. Accelya powers nearly 50% of global NDC transactions. This adoption aligns with Ethiopian Airlines' strategic focus on retailing amid growing travel demand, while Accelya collaborates with AWS to deliver secure, scalable cloud solutions for modernizing airline retail operations.

🛫 Sweden’s Dala Airport has partnered with Ink Innovation for a direct agreement on the cloud-based Departure Control System (DCS) for check-in, boarding, and baggage operations since 2016. In 2024, Dala Airport handled over 15,300 passengers, including private and leisure charter flights. The airport, serving the Dalarna region, aims for flexibility in service development. The DCS setup allows quick staff training and consistent airline procedures, with potential expansion to mobile devices based on demand.

💵 Hotels leverage advanced POS systems to enhance guest experiences and boost revenues. Toast's POS, with features like the Toast Go 3 device, integrates with the PMS for seamless operations. Agilysys emphasizes mobile payments, offering Agilysys Pay for secure transactions. Shiji Group’s Infrasys POS focuses on user-friendly interfaces and reliability. FreedomPay uses AI for sales boosts and supports mobile payments. Oracle's Simphony processes 6.3 billion transactions annually, integrates with Opera PMS, and enhances service efficiency.