Innovation

📈 Over 9% RevPAR growth for 7 Hospitality Management after implementing Access Hospitality's RMS. Occupancy increased from 38% to 51%, saving 5 hours weekly in manual rate management. The system optimizes pricing in real-time, offering a 12-month performance view and ensuring consistent, data-driven decisions. Properties in Aberdeen, Ayrshire, and Gloucestershire benefit from this intelligent automation, leading to better strategic planning and improved financial performance.

🔌 Atlas Copco introduces the ECO Controller™ for energy management, enhancing efficiency and productivity on worksites. Built into battery-based energy storage systems, it optimizes energy via advanced data management. Improvements include better user experience, modular compatibility with brands like CAT and Cummins, and automatic calibration. The system supports multiple energy inputs, allows remote operation, and integrates with Fleetlink for fleet management. This scalable solution aims to decarbonize operations and significantly reduce costs.

🏨 Aspire Pre Flight Hospitality is transforming airport lounges by incorporating a full sensory design approach. Approximately 63% of hospitality environments report increased dwell time using ambient scents, while 46% of luxury brands use signature scents for brand identity. Aspire’s lounges feature signature scents, curated soundscapes, ergonomic seating, and locally inspired menus. Their approach was developed with guest feedback and is designed to address the high-pressure airport environment, focusing on reducing stress and enhancing traveler experience.

💰 In Orlando, Safemark unveiled the CG15, a luxury in-room safe, featuring a modern, minimalist design with a tempered glass front and a sleek arc silhouette. The CG15 is crafted for hoteliers seeking aesthetic appeal without compromising security. Key features include a cold-rolled steel door, 1.5mm steel body, and two 19mm locking bolts. It offers a five-year warranty and a $10,000 warranty against forced entry. The CG15 launches at BDNY 2026, Booth #847, November 2026.

💻 In 2026, 53% of hoteliers find AI useful in daily roles, yet readiness is lacking. Disconnected systems waste 13% of operational expenditure in hospitality. Champa Magesh of Access Hospitality emphasizes effective AI use through connected systems, trusted data, and trained staff. AI search traffic boosts conversions by 11.4%. Training is crucial, as 65% of hotel staff value development. Prioritize data integration and accurate content to enhance AI readiness and improve guest experiences.

💻 Canary Technologies, a leading AI platform for hotel management, has integrated with Host Hotel Systems, enhancing guest engagement for hotels in Portugal, Spain, and Latin America. This integration automates workflows via Host PMS, offering Mobile Check-In, Dynamic Upsells, and AI Guest Messaging. Trusted by over 20,000 hotels in 100+ countries, including major brands like Marriott and Four Seasons, Canary boosts operations and revenue while elevating guest experiences. The integration is available now for mutual customers.

📰 Now Now NoHo, New York’s first sleeper cabin hotel, and Carimar Beach Club in Anguilla, are adopting dailypoint’s Customer Data Platform (CDP) to enhance guest communications and loyalty. Carimar Beach Club features 24 beach villas and is the first in Anguilla to use this technology. The platform integrates with Stayntouch's PMS, improving data accuracy and communication. Dailypoint serves over 1,500 hotels and was named the #1 Hotel CRM & Email Marketing Solution in 2026.

💻 In 2018, IHG tested attribute-based selling, letting guests customize their room features. Despite initial setbacks, in October 2023, IHG launched an AI-driven search tool, allowing guests to describe preferences in plain English, matching them to room attributes. However, this system only works within IHG properties, with no public data on conversion success. Vendors claim potential revenue boosts of $5,300 per room annually, but these figures lack independent verification. The AI interface is new; demand remains uncertain.