Innovation

This article was written by Lodging Magazine. Click here to read the original article DALLAS, Texas—New research by SiteMinder found that 56 percent of hoteliers in the US believe faster,…

Our latest summer release isn’t your average feature drop. It’s a curated set of updates designed to quietly and powerfully eliminate friction, streamline daily tasks and elevate the guest experience…

CEO+AI is for travel leaders interested in AI strategy and business outcomes. A DMO CEO, who’s among the most advanced in AI strategy, told me recently, “You need to stop…

Day one of the Innovation Festival by Fast Company left me with a simple but powerful reminder. In the Brewing the Comeback session, Mark Wilson spoke with Brian Niccol, CEO…

Booking.com is in trouble. Agentic AI is coming for OTAs. Glenn Fogel just admitted it on stage at Skift, calling this “the next dot-com boom.” He’ll say Booking is ready:…

This article was written by Lodging Magazine. Click here to read the original article (L) Paco Pérez-Lozao Rüter, president, hospitality, Amadeus and (R) Mitra Sorrells, senior vice president, content, Phocuswright…

ChatGPT could become another ad channel for OTAs but can OTAs compete on agents? Some AI projects that actually work. Why AI fails. And Monocle. Hello, The AI hype is…

Author: Stephen Burke, founder & CEO of RobosizeME Introduction: Why Leaders Need to Care About Automation Now Are your teams still spending hours manually entering reservations, reconciling payments, checking reservations,…

Booking Holdings CEO Glenn Fogel sees similarities between the rise of generative AI and the early days of the internet – and he’s drawing on personal experience to navigate what’s…

The Core Problem: Drowning in Data, Starved for Truth The greatest obstacle preventing a hotel from operating with the agility of a tech company is internal friction. While external market…