How Small Luxury Hotels of the World Tripled Average Booking Value with AI
📈 Small Luxury Hotels of the World, partnering with The Hotels Network, used machine learning and predictive personalization to enhance direct bookings. After 15 weeks, key metrics soared: loyalty program bookings contributed 2.2% to total revenue, 21% of users completed bookings after using the "Saved Search" feature, and 11% booked using the 20% "Advance Purchase Rate". Campaigns also achieved 3x and 2x higher ABV for "Spa" and "Suite Deal" offers, respectively.
Share