Market Trends

📅 Wed, Oct 8, 2025, at 11:00 AM EDT, the HT 2025 Guest Engagement Study webinar explores what restaurant and hotel customers desire and are willing to spend more on. Based on a survey of over 1,000 guests, this study serves as a guide for businesses. Speakers include Robert Firpo-Cappiello, Editor-in-Chief of Hospitality Technology, and is sponsored by Intelity and Softtek.

Last year’s booking data highlights how the new rules could shape revenue outcomes for property managers this quarter Santa Rosa Beach, Fla., 8 September 2025 — Fresh analysis from Key Data, a short-term rental…

💰 Nearly two-thirds (63%) of travelers use points for trips, according to the Global Rescue Summer 2025 Survey. Usage is consistent across age and gender, with 65% of men and 61% of women participating. However, US travelers are 35% more likely to use points than non-US travelers (67% vs. 50%). Non-US travelers are 46% more likely not to use points compared to Americans (41% vs. 28%). The disparity could be due to access to loyalty programs or travel credit cards.

🌎 Australia and New Zealand's travel industry grossed US$37.8 billion in 2024, surpassing pre-pandemic levels due to increased prices rather than visitor numbers. Digital adoption is nearing maturity, with online penetration at 59% in 2024, forecasted to reach 61% by 2028. Airlines are expected to grow from 2025, benefiting from partnerships and increased fares, while hotels and car rentals face challenges. Success hinges on attracting high-value customers and strengthening direct relationships.

🏠 The Inn at Loch Tummel in Pitlochry, Scotland, is marketed by Graham + Sibbald for over £525,000. Built in the 1800s, it features six refurbished en-suite bedrooms, a restaurant, a bar, and an outdoor terrace overlooking Loch Tummel. Additional facilities include a two-bedroom owner’s flat and two staff caravans. Located near Queen’s View, current ownership has been since March 2016. The site combines heritage with strong business potential.

✈️ SAP Concur's 2025 Global Business Travel Survey highlights that 89% of business travelers, 93% of travel managers, and 90% of CFOs anticipate their travel budgets to increase or remain stable. In the first half of 2025, global business travel volume rose by 2.6% from 2024. Airfare prices averaged $1,681 in Q1 and $1,684 in Q2 2025. The US, Germany, and the UK are the top international destinations, with the US accounting for 15.3% of all international business trips.

🏨 Jonathan Tisch, Executive Chairman of Loews Hotels, discusses the economic power of travel and tourism in the U.S., highlighting its job creation surpassing sectors like manufacturing. Tisch argues for increased industry advocacy, especially in light of major events like the World Cup and LA Olympics. He shares insights from his experience, including lobbying post-9/11, emphasizing the need for hospitality leaders to inform policymakers. This was hosted by Emily Goldfischer, editor-in-chief of hertelier.

🏨 Global hotel rates are expected to remain stable through 2026 due to geopolitical instability and potential US tariffs. The "Hotel Monitor 2026" by Amex GBT predicts rate increases in London (4.2%), Paris (2.6%), Madrid (4.8%), Sydney (1.5%), Dubai (2%), and Riyadh (2.3%). London plans 80 projects with nearly 15,000 rooms, and Riyadh over 17,000 rooms. India and Bengaluru show strong rate growth. Wellness, accessibility, and inclusivity are rising in importance for meetings and events.

📊 Discussion with Carlos Cendra from Mabrian Technologies highlights the need for a destination-centric approach in hospitality. Real-time sentiment analysis and macro data are crucial for understanding market dynamics and shaping strategic narratives. Observational research using AI aids in interpreting vast data, turning insights into actionable strategies. A case study reveals the impact of geopolitical events and travel costs on destination perception and pricing strategies. Emphasizing that travelers choose destinations, not just hotels, is key for future success.