Market Trends

🏨 In a January 9, 2025 episode, Ben Rafter, CEO of Springboard Hospitality, discusses his transition from the tech industry to hospitality, blending technology with a guest-centric approach. Insights include lessons from the 2008 financial crisis and the importance of data, personal development, and AI in hospitality. 🎧 Listen to transform these innovative ideas into action.

🎡 In January 2025, Louis Vuitton and Takashi Murakami unveiled a pop-up store in New York City's SoHo at 104 Prince Street. The shop, inspired by Tokyo's capsule hotels, features color-blocked rooms with rounded furniture to celebrate their collaboration's new phase. Original and updated Louis Vuitton x Murakami bags and accessories are displayed in monochrome spaces, complemented by a café and a cinema showcasing two Murakami animated films from the original collection launch. The New York event is among multiple planned global celebrations, with the largest pop-up occurring in Tokyo.

🏠 Marriott International's luxury lifestyle brand, W Hotels, opened W São Paulo in Brazil, featuring 179 rooms, 16 suites, two restaurants, three bars, a spa, gym, outdoor pool, and five event spaces. The hotel is located in a skyscraper on Rua Funchal. Additionally, the W Residences São Paulo offers 216 units across 21 floors, with amenities like an indoor pool, saunas, gym, and co-working spaces. W Hotels now has 70 destinations worldwide.

🏨 Mama Shelter opened its first Middle East hotel in Dubai’s Business Bay, featuring 197 rooms. Amenities include Mama Restaurant, Mama Trattoria, Mamm’s Bar, and Mama Skypool, plus four outdoor swimming pools, a 50-seat outdoor cinema named CineMama, five ateliers, a break room, foosball tables, live DJ sets, and a shop with perfumes, T-shirts, hoodies, and bags. Ennismore's hospitality approach is showcased in Mama Shelter Dubai, offering a blend of leisure and work facilities.

🏨 STAAH, a leading technology firm, analyzed hotel reservations across 500+ integrations worldwide to determine top booking channels. Key findings include the dominance of OTAs such as Booking.com, Expedia, Agoda, and regional players like GoMMT, Traveloka, Tiket.com, and Pitchup.com. Trip.com and Hotelbeds also showed gains. Direct bookings through STAAH SwiftBook ranked high in New Zealand (2nd), India (4th), and the UK. B2B OTAs and STAAH GDS show strong growth, indicating a diverse, multichannel approach is effective in reaching niche markets.

🛠 Hotels and resorts enhance bookings and competitiveness by offering modern guest laundries, catering to extended-stay guests and athletic teams. High-performance, soft-mount washers and dryers are preferred for their quiet operation, up to 400 G-force extract speeds, moisture removal, and shorter dry times. Properties can lease or purchase these machines, often integrating with electronic payment systems. A well-planned laundry facility contributes to revenue generation beyond guest bookings. Expert Ed Ziegler, with over 41 years in laundry, underscores these advantages.

🌱 UK's luxury organic skincare brand GAIA Skincare has partnered with SANté Wellness Retreat & Spa in Cape Winelands, South Africa, to provide handcrafted products and enhance wellness experiences. The alliance merges GAIA's natural, holistic care philosophy with SANté’s wellness approach. Guests at SANté can now enjoy bespoke GAIA skincare rituals within the spa’s tranquil environment, surrounded by mountain views and lush gardens. Diane Nettleton, GAIA’s founder, celebrates this first international collaboration, born from a meeting in Bali with SANté's family owners.

🍽 In Walthamstow, supperclub.tube opened in 2018, attracting nearly 11,000 guests and offering a social dining experience three nights a week. Head Chef Beatriz Maldonado Carreño (Bea), inspired by Latin American cuisine, presents a six-course seasonal tasting menu within a 1967 Victoria Line tube carriage at the Walthamstow Pumphouse Museum. The exclusive venue merges industrial heritage with culinary innovation, highlighting Bea's journey from Colombia to training in Argentina under European technique influencers and working under Virgilio Martinez in Peru before joining supperclub.tube.