How Europe’s hotels thrive with smarter distribution
📈 Jul 8, 2025, Europe: A survey of 821 hotel executives from 18 countries reveals that 88% of hotels use at least two OTAs, boosting occupancy (82%) and profitability (74%). Direct sales channels are growing in importance for 68% of hotels. Independent hotels capture 85% of 133 million additional OTA-driven overnight stays. A Belgian study shows a 2.9 percentage point increase in return on assets for small hotels on Booking.com. 63% report reduced customer acquisition costs.
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