Marketing

🏨 Aug 10, 2026: Hotel bookings via travel agencies rose 11.8% in early 2026, while Booking.com and Expedia grew around 5%. A third of GDS hotel bookings now come from high-spending leisure travelers. GDS bookings are restricted by permissions, not price. AI and consumer platforms can't change this system due to entrenched agreements. GDS growth is mostly unnoticed because it lacks promotional efforts, unlike OTAs. Connected hotels benefit from this silent expansion, while unconnected ones remain absent.

📈 Aug 10, 2026 — Booking, Expedia, and Airbnb reported strong quarters, surpassing estimates and raising annual forecasts. Booking authorized a $3.7 billion buyback, while Expedia's wholesale arm grew 21%, marking its 20th consecutive quarter of double-digit growth. Booking's profit surged to $2 billion with a 5% room-night increase, and Airbnb's revenue rose 17%. Despite AI emphasis, under 1% of Booking's room nights came via AI. The growth relied on existing distribution channels, not AI advancements.

📈 August 10, 2026, Google is ending third-party rates for hotel ads after September 30, 2026. Hotels without a Hotel Center account will lose the "official site" link, leaving only OTA rates. To maintain ads, hotels need a price feed through a Hotel Center account. Google will grade price accuracy compared to booking pages; scores below "Excellent" may increase costs. Hotels should check Google Ads for their Hotel Center account status to avoid disruption.

📈 August 10, 2026 - Booking Holdings reports that traffic from large language models contributes significantly below 1% of its 325 million quarterly room nights. Despite a 5% year-over-year increase, AI-driven traffic remains under three million rooms. CFO Ewout Steenbergen confirms there’s been no change over months. Booking’s organic direct bookings stay mid-60%, and it collaborates with AI firms for better visibility, although the impact on revenue is minimal.

🏨 Who? Hotel marketers and digital project managers. When? Present day. Where? Hotel industry. What? Need for interdisciplinary skills in project management. How? Projects involve coordination across multiple areas, such as design, analytics, advertising, and technical integrations. Why? To address issues like #PeopleSilos, where stakeholders are highly specialized but lack a holistic understanding. Numbers: Project teams often involve a dozen stakeholders; critical accounts may be tied to emails of former employees, posing risks.

💰 For Q1 2026, Booking Holdings reported $3.70 billion in merchant revenue, up 26.7% from last year, while agency revenue fell 2.3% to $1.53 billion. Merchant bookings now represent 72% of total bookings. Deferred merchant bookings rose to $8.2 billion by March 31, 2026, up from $6.9 billion a year earlier. The payment method significantly impacts cash flow, with $1.9 billion of $3.1 billion in free cash flow coming from working capital changes. Payment options vary, affecting the timing and cost of payouts.

📈 In 2025, Hawaiian Tropic launched its largest creative campaign, Tan Sutra, featuring influencer Alix Earle. By 2026, they renewed this partnership. Spacegoods, with a small team, created a community of over 1,000 creators, evolving from product seeding to an affiliate program. Influencer marketing is shifting from isolated campaigns to systems generating trust, content, and growth, showcased through Hawaiian Tropic’s identity-focused approach and Spacegoods’ creator-driven growth engine.

💸 August 3, 2026: Expedia and Booking.com offer visibility tools that boost listing rankings through higher commissions. Expedia’s Accelerator and Booking’s Visibility Booster allow property owners to pay more to improve search results, with a pay-per-stay model on Expedia. Booking’s Preferred Partner requires a commission premium, a top 30% partner status, and a review score of 7+, offering up to 65% more page views. Italy's regulator scrutinized these practices in 2024 and launched another probe in 2026.

🏨 U.S. travelers increased spending on experiences despite overall trip spend falling, according to Arival's 2026 outlook. Business travel spending in Europe is projected to reach 389.9 billion euros in 2026, an 8.2% increase from last year. OTA's share of tour bookings rose to 33% in 2024, up from 24% in 2019. Hotels should leverage local partnerships, targeting specific demand gaps using structured agreements with trackable codes to convert existing local demand into direct bookings.