How to increase your hotel’s direct bookings
In the hotel industry we often hear about “direct booking”, but what does it really entail? A direct booking is a booking made directly through the hotel, either via its…
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What is the ADR and how to increase it?
There are plenty of indicators in the hospitality industry and they ought to be mastered by those working in that industry. Those KPIs are important and allow a hotel to…
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Why customer reviews matter
With our use of the Internet and the rise of new technologies, online social engagement has increased tenfold, particularly with customer reviews. Digital word of mouth is growing and several…
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Types of Hotel Guests and Their Needs
Hospitality is one of the industries experiencing noticeable growth globally. Think of that five-star hotel you enjoy spending your holidays and meeting at. What keeps you returning to the same…
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How to Improve Guest Engagement in Hotels?
There has been expeditious growth in the hotel industry over the past years. Many hotel owners and managers are devising new marketing strategies to ensure they remain profitable and viable…
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3 misconceptions about Property Management Software
As hoteliers or people familiar with the hotel industry, you probably use a Property Management Software on a daily basis. Indeed, a PMS is now essential to optimize a hotel’s…
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What are the benefits of responsible tourism?
Responsible tourism is tourism that respects the tourism destination’s environment, community, and culture. It aims to correct the adverse effects caused by irresponsible mass tourism. This type of tourism aims…
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What are Smart Hotels?
The use of modern technology in the hotel industry has revolutionized hotel operations and guest experiences. As hoteliers understand the shifting needs of the current market, they are exploiting technology…
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Difference Between Hotel, Motel, and Resort
The hospitality field has been experiencing expeditious growth over the past decade. This investment opportunity has attracted different players in the industry like hotels, motels, and resort owners. Understanding the…
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What Are Kpis in the Hotel Industry?
The hotel industry is arguably one of the most unpredictable industries in the world today. The massive industry comprising the food & beverage sector, travel and tourism, lodgings, and accommodations…
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