Expedia lets influencers cash in
The OTA launched Travel Shops, a way for influencers and other content creators to earn commissions when travelers book the hotels they recommend May 16, 2024 There are 14 initial…
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Streamlining the hotel booking experience
The traditional booking process of selling the room first and then offering ancillary services should be redesigned to allow the guest to review and then book according to their priorities…
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Hotels.com celebrates best hotels for guest experiences
The OTA unveiled “Perfect Somewheres” 2024, a first-of-its-kind program celebrating a selection of the top 1 percent of hotels on the Hotels.com app May 16, 2024 Unlike other travel awards,…
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Gen Z gives some hotels a surprising boost
Some hoteliers who cater to Gen Z are seeing many of today’s young people spend more of their discretionary income on travel than millennials did May 16, 2024 Gen Z,…
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How did we let this happen?
As Google keeps expanding its AI-powered search capabilities, likely bolstering its dominance in the travel industry, Viator’s founder Rod Cuthbert became quite emotional during a recent WIT Japan session May…
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Understanding rate parity and its impact on hotels
Rate parity is a common practice in hotel revenue management. It’s also a quite controversial one. The debate around its fairness is ongoing, and in one case, a dispute on…
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Infographic: Q1 Guest Experience Update 2024
Infographic:Q1 Guest Experience UpdateIntroducing the inaugural infographic for the Q1 2024 Guest Experience Benchmark Report! This dynamic visual encapsulates the essence of our latest data insights, offering you a comprehensive overview of quarterly guest satisfaction trends in 2024.Available in Spanish, German, French
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Marketing Reveals The Big Opportunity for Elevating The Hotel Guest Experience – Sabrina Cendral
This article was written by Hospitality Daily Podcast. Click here to read the original article Josiah: You might remember a few weeks ago I published an episode saying I’m going…
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Minimizing hallucinations in GenAI and LLMs
This article was written by Phocuswright. Click here to read the original article Many business leaders have expressed particular concern about large language model (LLM) hallucinations, which generate output that…
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Skyscanner integrates ChatGPT into its travel app
Online travel platform is hoping to tap travelers who already use artificial intelligence to help with their travel itineraries May 15, 2024 UK-based Skyscanner has launched a generative artificial intelligence…
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