Categorizing…

Your Property Management Software allows you to communicate with your customers for various reasons by sending a booking confirmation, a booking reminder, a thank you email after their stay or…

The PMS or Property Management Software is at the heart of a hotel’s operations due to its multiple functionalities. More often than not, the PMS is not used to its…

In the hotel industry we often hear about “direct booking”, but what does it really entail? A direct booking is a booking made directly through the hotel, either via its…

There are plenty of indicators in the hospitality industry and they ought to be mastered by those working in that industry. Those KPIs are important and allow a hotel to…

With our use of the Internet and the rise of new technologies, online social engagement has increased tenfold, particularly with customer reviews. Digital word of mouth is growing and several…