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Hyatt expands its award chart from three to five redemption levels per category while maintaining fixed point thresholds instead of moving to dynamic pricing.

The platform powered by Groups360 offers real-time dashboards, customizable booking pages, and integration with hotel systems to reduce manual work for planners.

BCD launches integrated sustainability solution combining emissions tracking, carbon offsetting, and SAF purchasing to help corporate travel programs meet 2026 regulatory and stakeholder demands.

For-Sight partners with Inspire Loyalty to integrate loyalty program management directly into their CRM platform, enabling automated rewards and personalized marketing campaigns.

Shiji deployed its Infrasys POS at Bangkok's MICHELIN-starred Baan Tepa, integrating reservations, inventory, and reporting in one platform.

The research proposes that ability-emotional intelligence can be taught as a core management skill for tourism entrepreneurs balancing economic and social objectives.

The article explains how Google and OTAs use review volume, ratings, freshness and response rates in ranking algorithms that determine hotel visibility and bookings.

Hotels miss revenue opportunities when staff treat phone inquiries as interruptions rather than sales chances, potentially saving 10-25% in OTA commissions per converted call.