Fake Booking.com messages cost hotels more than money
Phishing scams targeting guests are on the rise – leaving hotels to deal with the fallout, from lost trust to unexpected financial strain Jun 5, 2025 A growing wave of…
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Adding value beyond the brand in residences
Reading Time: 2 minutes Boutique Hotel News held its latest Feed Your Mind event in partnership with Clyde & Co on the topic of branded residences, hosted at Mandarin Oriental…
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European hoteliers file collective action against Booking.com
Reading Time: < 1 minute Netherlands: A group of more than 25 national hotel associations across Europe has filed collective legal action against OTA Booking.com in the Netherlands. The lawsuit…
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Independent Restaurant Coalition urges Congress to revise ‘No Tax on Tips’ legislation
This article was written by Restaurant Hospitality. Click here to read the original article After the Senate and U.S. House of Representatives passed similar bills establishing a tax deduction for…
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The First 100 Days: Assessing The Impact of the Trump Administration’s Policy Changes on the Hotel Industry
This article was written by Lodging Magazine. Click here to read the original article April 30 marked the “100 days” milestone for President Donald Trump’s second term. So far, nearly…
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The loyalty shift: Why points alone no longer win hotel guests
Hotels must embrace hybrid, personalized models to stay relevant in a changing loyalty landscape May 29, 2025 Points-based hotel loyalty programs, once the backbone of guest retention, are losing their…
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Booking.com under fire across Europe
Hotel groups in 26 countries rally behind damages claims over restrictive pricing clauses, following a pivotal EU court ruling May 29, 2025 Booking.com could soon face damages claims worth millions…
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European Hoteliers Launch Collective Legal Action Against Booking.com
National hotel associations from across more than 25 European countries are launching a landmark pan-European collective action against Booking.com, supported by HOTREC – the umbrella association representing the hospitality sector…
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Coverage Costs: Management Company Leaders Weigh In on Today’s Challenging Insurance Market
This article was written by Lodging Magazine. Click here to read the original article Premiums in many lines of hotel industry insurance have been spiking in recent years, creating pressure…
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USALI explained: The standard behind hotel reporting
The average hotel manages hundreds of revenue and cost items. While allocation methods may not alter your actual profit, they can dramatically influence how performance is measured and perceived, especially…
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