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Regulatory and Legal Affairs

564 posts

[[ 17 ]]

The loyalty shift: Why points alone no longer win hotel guests

  • Automatic
  • 29 May 2025
🛌 May 29, 2025, highlights a shift in hotel loyalty programs. Points-based systems are losing appeal, particularly among younger travelers who prefer immediate, personalized rewards. Trust is eroding due to unfulfilled perks like free breakfasts. Experts suggest hybrid models blending points and emotional engagement. Tech integration remains a challenge, with AI and CRM vital for success. Staypineapple exemplifies this by replacing points with direct perks. Flexibility and human touch are crucial for maintaining relevance. Explore more on PhocusWire.
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Booking.com under fire across Europe

  • Automatic
  • 29 May 2025
💸 Hotel associations in 26 European countries are initiating damages claims against Booking.com following a significant European Court of Justice ruling on May 29, 2025. The ruling questioned the competitive impact of Booking.com's price parity clauses, originating from a 2006–2016 German case. Despite the ruling, Booking.com maintains these clauses aren’t automatically anti-competitive. HOTREC supports these claims, with a deadline for hotel participation set for July 31. Booking.com was not informed of broad legal action.
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  • 1 min

European Hoteliers Launch Collective Legal Action Against Booking.com

  • HOTREC European Hospitality
  • 28 May 2025
🏨 National hotel associations from 25+ European countries are launching a collective action against Booking.com, supported by HOTREC. The legal move follows the ECJ ruling on 19 September 2024, declaring Booking.com's parity clauses as violations of EU competition law. Hotels can reclaim commissions paid from 2004-2024. The deadline to register is 31 July 2025. The action is coordinated by Stichting Hotel Claims Alliance, with proceedings in the Netherlands. More details at www.mybookingclaim.com.
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  • 7 min

Coverage Costs: Management Company Leaders Weigh In on Today’s Challenging Insurance Market 

  • George Seli
  • 27 May 2025
💸 Premiums in hotel industry insurance have been rising significantly in recent years, affecting property, general liability, and umbrella policies. Increased claims and settlements, particularly from natural disasters, human trafficking, and ADA lawsuits, are key factors. The market requires more underwriting detail, safety measures, and risk management. Franchisees face challenges with fewer carriers and stricter policies, especially for older properties. Some hotels opt for higher deductibles to manage costs, while strong broker partnerships help navigate these challenges.
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  • 6 min

USALI explained: The standard behind hotel reporting

  • Lana Cook
  • 26 May 2025
💰 USALI, first developed in 1926, is a standardized accounting system for the hotel industry, crucial for financial transparency and benchmarking. The 12th edition, effective January 1, 2026, includes updates for sustainability, all-inclusive hotels, labor cost transparency, and brand/operator cost reporting. Aligned with GAAP but also addressing IFRS, USALI aids in securing financing and improving comparability. Proper implementation in PMS systems is critical to reduce errors and improve financial decision-making.
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  • 1 min

U.S. travel at a crossroads: Leaders call for urgent action

  • Automatic
  • 23 May 2025
🌎 May 23, 2025, Seattle: At Expedia's EXPLORE conference, leaders like Expedia CEO Ariane Gorin and U.S. Travel Association President Geoff Freeman highlighted declining international arrivals and economic pressures. They urged investment and policy reform ahead of the 2026 FIFA World Cup to harness its potential for travel growth. Key issues include infrastructure investment, simplified processes, and improved visitor experiences. Despite challenges, economic softness may lead to travel deals for U.S. vacationers this summer.
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  • 2 min

AHLA Statement on U.S. House-Passed Reconciliation Package

  • LODGING Staff
  • 22 May 2025
🏨 WASHINGTON—In September 2024, the American Hotel & Lodging Association (AHLA) praised the U.S. House for key tax provisions in the Budget Reconciliation package, benefiting small business hotel owners. The provisions include the permanency of the Small Business Deduction (Section 199A), preservation of Like-Kind Exchange (Section 1031), and a five-year extension of 100% bonus depreciation. These measures aim to prevent tax hikes, encourage reinvestment, and stimulate economic growth. AHLA urges Senate approval and President Trump's signature.
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  • 2 min

No Tax on Tips Act passed unanimously in the Senate

  • Joanna Fantozzi
  • 22 May 2025
💰 Sen. Ted Cruz introduced the "No Tax on Tips Act" in January, passed unanimously in the Senate on Tuesday. If enacted, it offers a $25,000 tax deduction for tipped employees earning $160,000 or less. However, 37% of tipped workers in 2022 did not qualify for federal income tax. The bill requires employer payroll taxes and state taxes on tips. Nevada has the highest per capita tipped workers, which Sen. Catherine Cortez Masto emphasized in her support.
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Travel and Tourism Industry Calls on MEPs to BackBalanced Package Travel Rules

  • HOTREC European Hospitality
  • 22 May 2025
🌎 Thursday, 22 May 2025, the European travel and tourism industry raises concerns regarding proposals to revise the Package Travel Directive (PTD) by the European Parliament. The sector warns that restricting prepayments and broadening "package" definitions could harm small and medium-sized enterprises, which dominate the industry. Key recommendations: allow prepayments to maintain financial stability and limit "package" definitions to deliberately combined services, thus protecting consumer choice and business viability.
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  • 1 min

Booking.com faces 25% commission cut in Switzerland

  • Automatic
  • 22 May 2025
💸 Switzerland's price watchdog, on May 22, 2025, mandated Booking.com to cut hotel commission fees by nearly 25% under national pricing laws. This decision, applicable for three years once enacted, comes amidst a broader European trend for greater OTA pricing transparency. Booking.com, planning an appeal, has three months to comply. The commission rates remain unchanged during the appeal. Swiss law already forbids OTAs from enforcing price parity clauses, aligning with recent European Court of Justice support for hotel price flexibility.
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