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1791 posts

[[ 18 ]]

Hard AI is Here: How CES 2026 Changed Hotel Ops Forever

  • Mark Fancourt
  • 14 January 2026
🤖 CES 2026, Las Vegas: Robotics and AI revolutionize hospitality. Soft AI now instructs Hard AI, enabling robots to autonomously perform complex tasks like cleaning. High-torque, liquid-cooled actuators allow robots to navigate human environments seamlessly. Operators must manage Singular Task Robots for repetitive tasks and Multi-Task Humanoids for varied roles. Emerging technologies like Tensor Robocar redefine guest experiences. Future infrastructure requires high-density energy setups and advanced fleet management to fully integrate AI and maximize operational efficiency.
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  • 2 min

The Seven Deadly Sins of Hotel Marketing If you haven't done so already, it’s time to start thinking about how you are going to make this year different. Based on my experience helping hotels around… | Larry Mogelonsky, P. Eng.

  • Larry Mogelonsky P. Eng.
  • 14 January 2026
📈 Avoid the "Seven Deadly Sins" of hotel marketing to ensure success in 2026. Focus on strategy over voluminous plans, learn from past mistakes, and avoid impulsivity. Maintain justifiable pricing without ignoring marketing funds, and embrace social media to stand out. Stick to your base budget and reward your team, while shifting focus from OTAs to enhancing your digital presence and engaging directly with your audience. Prioritize quality guest service over excessive tactics.
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Investment accountability shapes AI adoption in travel

  • Automatic
  • 14 January 2026
🌐 Jan 14, 2026, travel companies shift from AI experimentation to accountability. Brands focus on ROI, using metrics like revenue uplift and cost reduction. Transactional use cases, like customer service, are easier to quantify than exploratory innovations. Success hinges on disciplined measurement and alignment with business goals, not technical sophistication. Effective AI ROI requires quality data and ecosystem readiness. Accountability becomes a competitive advantage as companies demonstrate AI's measurable business impact.
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Navigating the opportunity in Africa’s hospitality sector in 2026: Beyond the numbers, toward true value creation

  • Automatic
  • 13 January 2026
🏨 African hospitality is set for growth, with 2023 revenue in travel and tourism projected to hit $25.29 billion, hotels contributing $11.29 billion. A growth rate of 7.31% is expected by 2030. The sector should focus on the triple bottom line: Profit, People, Planet, to avoid risks like environmental harm and social inequality. AI enhances operations and personalisation, while local engagement strengthens resilience. Building ecosystems and responsible investments are crucial for sustainable returns.
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HVS Asia Pacific Hospitality Newsletter – Week Ending 9 January 2026

  • Automatic
  • 13 January 2026
🏠 Blackstone, a US investment firm, is acquiring Hamilton Island in Queensland, Australia, from the Oatley family for about AUD1.2 billion. Coliwoo sold an 80% stake in Coliwoo Hotel Pasir Panjang, Singapore, for SGD43.9 million, with a long-term leaseback. Singapore-based RP Financial bought a mixed-use asset in Auckland, New Zealand, featuring a 154-key hotel. Sino United Publishing acquired Wifi Boutique Hotel in Hong Kong for HKD205 million, realizing a gain of HKD190 million over 35 years.
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  • 3 min

HBX Group analyses Gen Z travel trends with…

  • Kate Harden-England
  • 13 January 2026
📅 HBX Group's study, conducted with New York University's Dr. Recep Karaburun and Dr. Olena Ciftci, reveals trends in Gen Z travel preferences. Gen Z values personalisation in travel that is transparent and authentic. 65% travel for leisure, with 28% visiting family or friends. Travel budgets range from $1,000 to over $5,000 annually. 26% are “strongly in favor” of personalised content. Key factors are authenticity and context, with 75% valuing local recommendations. Brands must balance personalisation with transparency.
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China’s travel market shifts toward premium demand in 2026

  • Automatic
  • 13 January 2026
🗺 Jan 13, 2026, China: The travel market shows significant growth in 2025, with increased holiday spending and per-capita expenditure. More than 50% prefer deep exploration of single destinations over fast-paced itineraries. Outbound travel is led by affluent consumers, with short-haul trips in Asia and diverse long-haul destinations. Independent and high-end customized travel gain popularity, focusing on emotional satisfaction over cost. Ultra-high-income travelers favor premium experiences.
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  • 2 min

The OTA Market, Finally Mapped

  • Automatic
  • 12 January 2026
📈 10 Minutes News released a comprehensive dataset and chart mapping OTAs globally, focusing on real reach and demand instead of market capitalisation. Hundreds of hours were spent on research and verification. Subscribers can access the full dataset for free, aiding in informed distribution decisions. The project aims to be dynamic, inviting community input via LinkedIn for updates and corrections. A submission form is underway for structured feedback and new data contributions.
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  • 4 min

When Nobody’s Watching: Why 99%+ Reliability Is the Only ROI That Matters

  • 10minhotel
  • 12 January 2026
🤖 72% of hotel chains avoid workflow automation due to reliability concerns. Only 27% track ROI on AI initiatives, with 42% neglecting it. A minor update caused a hotel group to miss 83 bookings, losing €4,000. RobosizeME's "reliability-first" approach achieved 99%+ error-free workflows in 2025. OTA commission validation attained up to 100% success in a year. Early adopters set industry benchmarks, emphasizing reliability in automation amidst regulatory pressures and resource constraints.
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Moving Past ROAS as Marketing KPI

  • Automatic
  • 12 January 2026
📈 Travelers spend up to 45 days planning trips, engaging with 277 pages or 303 minutes of content. Marketing should focus on inspiration, research, and booking phases—not just booking, which is only one day. Full-funnel strategies boost brand.com contribution by 8-10% and reduce OTA reliance. Ads at booking stages have a 7% recall rate. AI tools are reshaping travel planning, requiring Generative Engine Optimization. Aligning marketing and revenue management enhances influence over booking and planning windows.
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    Less Noise, Better Focus: Why Generative AI Is Finally Changing Revenue Management

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  • Quicktext becomes Quinta. Tomorrow, your bookings will go through AI agents. Are you ready?
  • Tony Loeb standing in front of a brain and a lot of post it notes. Cover image for the podcast with LodgIQ discussing Generative AI in hotels.
    Less Noise, Better Focus: Why Generative AI Is Finally Changing Revenue Management
  • Workflow Automation, Decoded: RobosizeME to Host Educational Webinar for Hotel Groups
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