Duetto

The COVID-19 pandemic affected the South Korean hotel industry significantly, as was the case with most countries. Post-pandemic, hotels needed to adapt the way they approached revenue strategy to get…

Market intelligence has long been the lynchpin of hotel revenue management. From the early days when the RM would manually call all the hotels in their comp set to get…

Marketers and casino revenue managers have largely looked past nuanced reinvestment calculations, because the only goal was filling the hotel and, ultimately, the casino. Consider the following chart:  These simplified…

“Overbooking” or being “walked” are terms few people were familiar with unless they had spent time working in the hospitality or airline industries. That was until a video of a…

Today, hospitality schools are teaching the craft, the AH&LA offers certification and most people in the industry understand the importance of hiring top-notch revenue strategy professionals. It’s not a stretch…

Gone are the days when revenue managers sat in a dark office crunching numbers behind a computer screen. Today, a successful hotel revenue strategy requires collaboration from multiple stakeholders, and…

As a local hotel chain in Thailand, we were struggling to be precise with pricing and grow revenue year on year. We were using Excel to manage our revenue, and…

The hotel meeting and events business is a lucrative segment, with corporations and organizations continually seeking venues for conferences, seminars, weddings, and social gatherings.  For hotels looking to maximize topline…

Whether you accept transient or group business to your hotel is more than just a revenue management question. It’s also a risk management question. How much are you willing to…