- Boom confirms expansion beyond vacation rentals to revolutionize boutique hotel sector
- Platform’s far-reaching automation enables independents to better compete with chains
- Comes after Boom became world’s first Ai-PMS for short-term rentals earlier this year
Miami, FL, 17 December 2024 — Boom, the world’s first AI Property Management Software (AiPMS), has today announced its expansion into the boutique hotels sector.
The entry marks the first time an entirely AI-powered platform has been made available to boutique hoteliers, unlocking unparalleled efficiency, cost savings, and guest experience enhancements.
Combining fully integrated operational software and a completely autonomous AI workforce, Boom now enables small to medium-sized hotels to offload repetitive tasks, allowing staff to focus on delivering a best-in-class guest experience.
From an AI sales agent capable of negotiating on rates to automated room allocation; from maintenance dispatching to guest communication when something goes wrong, Boom is equipped to handle any situation faster than a human agent.
The platform’s far-reaching automation also means boutique hotels are better able to compete with larger chain operators. With tools that eliminate the need for multiple third-party applications and automate labor-intensive tasks, Boom’s AiPMS allows boutique hoteliers to focus on delivering exceptional service while keeping overheads low.
The capabilities of Boom’s AiPMS include:
- Guest messaging 24 hours a day: a lifesaver for boutique hotels without a 24-hour front desk — and connected to your central PMS to create maintenance tasks, staff follow-ups, and personalization for guests.
- AI sales agent: an AI trained on your policies and room information capable of selling to and negotiating with guests in any language, increasing occupancy at the best rates.
- Maintenance and scheduling: removing the headaches of manually working out the best times to perform tasks.
- AI-powered reporting: AI can process information much faster than a human, allowing hoteliers to pull out the most important data on their performance in an instant.
- Review summaries and follow-up: Boom reads and summarizes reviews, creating follow-up tasks for the relevant staff and responding to guests.
Boom was founded by Shahar Goldboim, an experienced property manager who draws on his experience managing a 150-strong rental portfolio to revolutionize the hospitality sector using AI.
Shahar Goldboim, CEO and founder of Boom, commented:
“The boutique hotel industry thrives on its ability to deliver personalized, human experiences and technology should amplify that strength, not complicate it.
“An AI revolution is already underway in the short-term rental sector, which has embraced the tech with open arms. Now, boutique hoteliers have the opportunity to harness the same cutting-edge tools that have transformed operations, streamlined operations, and elevated the guest experiences in other areas of hospitality.
“Boom’s entry into the sector means we can now empower boutique hotels to focus on what they do best: creating unforgettable stays.”
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Notes to editors
Press contact:
Madeleine Parkin
+34 684 218 737
Stewart Paterson
+44 7387 314249
About Boom
Boom is a pioneering technology firm layering AI over property management systems to revolutionize the short-term rental industry by maximizing efficiency and profitability. Boom offers a cutting-edge, AI copilot that sits over the top of a property manager’s existing platform, acting as a virtual workforce, and takes the day-to-day operations out of the way so that property managers can focus on growing and optimizing strategically. For more information, visit www.boomnow.com.
