Annual Hospitality Conference, Manchester, 29 September 2025 – RMS, a leading hospitality platform for hotels, motels, serviced apartments, and short-term rentals has announced an integration with ResDiary, an Access Group company and specialist in table reservation management.
This partnership enables hospitality operators to manage accommodation and restaurant bookings from a single interface, improving operational efficiency and revenue potential. By connecting the restaurant system with the booking engine, guests can seamlessly reserve a table when booking their stay, creating a frictionless experience while unlocking additional revenue opportunities for operators.
With room and dining reservations all in one place, operators can act on real-time data accuracy and a more efficient workflow. Guest details including names, contact information, and dining preferences, are automatically updated across systems, reducing manual errors and enabling a more personalised guest experience.
Adam Seskis, CEO at RMS, said: “For operators, non-integrated systems frequently mean extra work, missed revenue and a fragmented guest experience. Guests can also be frustrated if their dining preferences or special requests are not carried over from their accommodation booking.
“Our integration with ResDiary provides a practical solution that allows operators to manage rooms and restaurant bookings effortlessly in one place, ensuring a seamless guest journey while maximising operational efficiency and revenue potential.”
Martin Verdon-Roe, General Manager at ResDiary, said: “A truly great guest experience goes beyond just a smooth check-in, it’s about ensuring every part of their stay feels effortless and well-connected. With this integration, guests no longer have to worry about whether their dining preferences have been noted or if a table will be available when they arrive. Their entire journey, from booking to dining, is seamless, allowing them to simply relax and enjoy their stay.”
The RMS and ResDiary integration also supports GDPR compliance and operational transparency. Built-in audit trail tracking provides full visibility into every reservation action, from creation to modification or cancellation, ensuring data accuracy, simplifying accounting processes, and offering deeper insights into guest booking behaviours.
RMS and ResDiary are committed to enhancing this integration and future updates will include advanced booking validation tools and real-time availability alerts, helping operators stay ahead of operational challenges and improve service delivery.
ENDS
Media enquiries:
Victoria Ward
Abode Worldwide
+44 7875 155020
Aaron Finn
Abode Worldwide
+44 7393 225984
About RMS
RMS is a leading hospitality platform trusted by over 7,000 businesses across 70 countries and all hospitality verticals. Designed to streamline operations, elevate the guest experience, and foster sustainable business growth, RMS connects people, technology, and places. With a comprehensive suite of tools and real-time insights, RMS empowers operators of hotels, serviced apartments, short-term rentals and campgrounds to thrive in an ever-evolving and competitive industry. Discover more at www.rmscloud.com.
About The Access Group
The Access Group is one of the largest UK-headquartered providers of business management software to small and mid-sized organisations in the UK, Ireland, USA and Asia Pacific. It helps more than 100,000 customers across commercial and non-profit sectors become more productive and efficient. Its innovative cloud solutions transform how business software is used, giving every employee the freedom to do more of what’s important to them. Founded in 1991, The Access Group employs approximately 6,800 people. www.theaccessgroup.com
About Access Hospitality
Used in over 20,000 hospitality sites across the EMEA and APAC, our leading hospitality software helps operators deliver great guest experiences, improve gross profit through streamlined operations and attract, retain and engage team members.
