Posts by author

10minhotel.com

1094 posts

10minhotel.com est le premier site web français dédié aux professionnels de l'hôtellerie, offrant une centralisation d'informations, de nouvelles, de tutoriels et de meilleures pratiques dans le secteur. La plateforme, intuitive et conviviale, donne accès à des conseils pour améliorer différents aspects de la gestion hôtelière. En complément, le site propose le podcast "10 min pour un hôtelier", proposant des analyses, des interviews d'experts et des conseils pratiques. Le but de 10minhotel.com est d'aider les hôteliers à rester informés et compétitifs sur un marché en constante évolution.

0 min

Hospitality Industry Should Integrate Digital and Human Elements for Cohesive Guest Experience, Not Choose Between Them

💻 The hospitality industry faces a key challenge: integrating technology with human interaction effectively. Digital tools often drive efficiency, while human touch provides emotional engagement. However, poorly designed systems and interactions can frustrate guests. Many digital adoptions are short-term solutions, leading to fragmented experiences. The focus should shift to orchestrating technology to enhance meaningful human engagement, e.g., using digital check-in to reduce friction and allow staff to offer personalized support.

0 min

Covivio Acquires Four Milan Hotels from Invest Hospitality for €217 Million in Sale-Leaseback Deal

🏨 Covivio acquired four 4-star hotels in Milan from Invest Hospitality for €217 million, with 900 rooms, at €241,000 per room. MCR Property Group bought four boutique hotels in London for £123 million, with 87 rooms, at £1.4 million per room. Batipart acquired the Pullman Paris Tour Eiffel for €330 million, with 435 rooms, at €767,000 per room. HIP bought the Phaea Cretan Malia in Crete, planning a €7 million renovation.

0 min

The Lind Hotels Expands Philippine Presence with New Properties Opening in Coron and Siargao Next Year

🏨 The Lind Hotels is expanding beyond Boracay, Philippines. In 2024, a new property will open in Coron, followed by one in Siargao. This expansion marks the next phase for the brand, known for its guest-focused approach and MICHELIN Guide-listed Boracay hotel. The Coron location will offer a villa-led experience on a secluded peninsula. Siargao, the Philippines' surf capital, presents a strategic opportunity with limited high-quality supply, allowing The Lind to establish a strong market presence.

0 min

Hilton CEO Chris Nassetta Launches Culinary Video Series Exploring Global Cuisine, Starting with Moroccan Tagine in Rabat

🥘 Chris Nassetta, Hilton's President & CEO, launched "Cooking with Chris," a video series highlighting global culinary connections. The series debuts in Rabat, Morocco, featuring traditional chicken tagine, a dish with over 2,000 years of history. Executive Sous Chef Adil Limi at Conrad Rabat Arzana guides Chris in this cultural cooking journey. The tagine includes free-range chicken, preserved lemons, and Taliouine saffron. This flavorful experience blends travel, culture, and cuisine, celebrating culinary traditions and connections.

0 min

Hilton and Olive Hospitality Sign Agreement for First 10 Spark by Hilton Hotels in India, Targeting 150 Total.

📍 Hilton and Olive Hospitality signed agreements for 10 Spark by Hilton hotels in India, targeting a total of 150 by 2024. Locations include Bengaluru, Goa, Jaipur, Nashik, Mathura, Pune, Rajkot, and Hyderabad. This expansion aims to penetrate mid-market segments in both metro and non-metro areas. Hilton seeks to offer reliable, affordable accommodations with complimentary breakfast and 24-hour retail markets. With these signings, Hilton aims to surpass 400 hotels in India, emphasizing growth in midscale segments.

0 min

By 2031, Hospitality Industry to Introduce HXO Role to Enhance Guest Experience Alongside AI Advancements

💻 By 2031, the hospitality industry will introduce the HXO — Experience Orchestrator — blending human touch with AI efficiency. As AI transforms hospitality, the HXO restores emotional and meaningful interactions, akin to the “Lobby Boy” from The Grand Budapest Hotel. While AI ensures seamless operations, HXOs provide the personality and nuance behind the service, emphasizing the value of human presence in an increasingly automated environment.

0 min

Ina Plunien Awarded ISHC Young Leader Award for Excellence in Hospitality Investment and Mentorship Leadership

🏠 Presented in Berlin, Germany, the ISHC Young Leader Award was awarded to Ina Plunien, Senior Vice President - Hospitality at Cain (formerly Cedar Capital Partners Limited). Established in 2009, the award recognizes emerging leaders under 35 in the hospitality industry. Ina's achievements include deal sourcing, acquisitions, and asset management. Her distinct ability to manage the full lifecycle of hospitality investments and her commitment to mentorship highlight her as a future-shaping leader in the field.

0 min

Understanding Discomfort in Leadership: Growth Often Feels Uncomfortable but Signals Necessary Progress and Responsibility

📅 In the hospitality industry, discomfort often signals growth and the need for higher standards. Leaders must discern between discomfort indicating something is broken and when it's an opportunity for improvement. This discomfort arises when operations, like hotel arrivals or dining services, fall short of expected standards. Addressing these gaps requires consistent effort and patience, emphasizing the importance of maintaining standards and repetition. This scenario is common, especially in hotel and dining settings, demanding constant attention and adjustment.

0 min

GCSTIMES Redefines Hotel Key Cards with Curated Colors to Enhance Guest Experience and Narrative Connection

📖 In hospitality, GCSTIMES hotel key cards redefine check-in as more than procedural, introducing a "color wheel" concept. Each color—Cyan-Blue, Blood Red, Vibrant Orange, and Pale Olive—reflects unique travel experiences and moods: from coastal escapes to nocturnal city adventures. These colors serve as a soft language, inviting guests to explore personal narratives. The act of check-in becomes a symbolic negotiation aligning environment with internal perception, transforming identity and experience.

0 min

HFTP Announces "Workforce 20X: The AI Evolution" at HITEC 2026, Focusing on AI in Hospitality Workplaces

💻 HITEC 2026, hosted by HFTP, will take place June 15–18 at the Henry B. González Convention Center in San Antonio, Texas. The event will introduce "Workforce 20X: The AI Evolution," an interactive AI learning initiative led by the HFTP AI Council. Attendees can engage with AI technologies and experts on June 16–17. Over 5,900 attendees and 370 companies are expected at this comprehensive hospitality technology event. Registration is open now.

Input your search keywords and press Enter.