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10minhotel.com

1116 posts

10minhotel.com est le premier site web français dédié aux professionnels de l'hôtellerie, offrant une centralisation d'informations, de nouvelles, de tutoriels et de meilleures pratiques dans le secteur. La plateforme, intuitive et conviviale, donne accès à des conseils pour améliorer différents aspects de la gestion hôtelière. En complément, le site propose le podcast "10 min pour un hôtelier", proposant des analyses, des interviews d'experts et des conseils pratiques. Le but de 10minhotel.com est d'aider les hôteliers à rester informés et compétitifs sur un marché en constante évolution.

Seaside cove with yachts anchored near a tree-covered hill; large overlay text reads 'GLOBAL TRAVEL COLLECTION'.

3 min

Luxury Hospitality Brands Enter Cruise Market, Making Up 5% of Future Bookings with $40,000 Average Price

🚀 In 2026, luxury travel at sea is evolving beyond traditional cruises, with iconic hotel brands making up 5% of future bookings. Branded voyages average $40,000, quadruple the cost of standard ocean cruises. Notably, these trips attract brand loyalists new to cruising. Global Travel Collection's yacht sales have risen by $3 million year over year. The U.S. cruise industry is projected to grow 5% in 2026, with GTC outperforming by growing 14% across all segments.

Presenter addresses an audience in a bright, modern space with large windows; overlay text reads 'Beyond the Script: Rethinking Hospitality Education'.

3 min

Hospitality Training Should Incorporate Applied Psychology to Enhance Guest Experience and Empower Team Members

🏆 In hospitality, industry professionals rely on scripts and SOPs to ensure consistent service. However, these tools often fall short in real-world interactions. Drawing parallels to sports coaching, the focus should shift from the "what" to the "why." A deeper understanding of applied psychology, including decision-making, memory, and emotional resilience, can empower hospitality workers to adapt and excel in unpredictable situations, enhancing guest experiences and strengthening teams.

City street at sunset with pedestrians, cyclists, and a tram stop beside modern glass buildings.

3 min

La Vie Hotels & Resorts Appointed to Manage 138-Key Westin Gold Coast Hotel, Opening Late 2029

🏨 La Vie Hotels & Resorts will manage the upcoming Westin Gold Coast Hotel, slated to open in late 2029. Located in a new mixed-use development, the hotel will feature 138 rooms across levels 6 to 25. It offers 115 premium rooms, 23 suites, a signature restaurant, and wellness amenities. This project aligns with Marriott International's strategic expansion on the Gold Coast, aiming to enhance well-being and hospitality experiences in Australia.

Magazine cover with the title 'Win the Match That Counts' and a rising yellow line chart on a dark blue background.

3 min

Hotel Industry Revenue Growth of 19% Since 2019 Offset by Rising Costs, Emphasizing Profit Over RevPAR

💰 Spain vs. Argentina marks the finale of a series on pricing strategies. Key takeaway: focus on profit, not just revenue. Since 2019, the industry's revenue per room rose 19%, but costs surged 25%. Up to 40% of revenue growth now comes from non-room sources like food and events. RevPAR can mislead if acquisition costs outweigh gains. To succeed, score what you keep, considering total guest spend, akin to goals in football. Aim for profit, not just revenue.

Futuristic smart building surrounded by glowing blue data holograms and a person adjusting a control panel.

4 min

Expedia Group and RateHawk Redefine Hotel Connectivity as Key Competitive Advantage through Autonomous Distribution Systems

🏨 June 22 saw Expedia Group and RateHawk redefine hotel connectivity, emphasizing its role in competition. Expedia surveyed 1,500 hotel decision makers, differentiating "basic" and "full" connectivity, and introduced "autonomous distribution" as a new operational model. Only half of fully connected hotels automate OTA tasks, while 74% of unconnected ones do tasks manually. Despite benefits like increased occupancy and reduced manual work, 32% of hoteliers fear losing control over pricing and inventory. Connectivity becomes crucial for competitive advantage.

Infographic titled The Stay Stack with four stacked dark blue panels reading 04 A Visible Path, 03 Seen Effort, 02 Real Coaching, 01 Fair Targets (The Foundation), built from the base up with a left vertical axis and caption 'Revenue follows clarity' at the bottom, by Muhammad Tanveer.

4 min

Improving Sales Retention by Addressing Fair Targets and Career Paths Cuts Attrition by Half in One Year

💰 Within a year, the sales team's attrition rate halved by implementing key changes. Targets were collaboratively rebuilt, coaching went weekly and personalized, and each senior seller received a defined career path. This approach cost nothing extra financially but preserved deep corporate relationships and shifted the budget focus from replacing staff to nurturing them. Ask your valuable team members quarterly questions to preempt departures and act on their feedback to boost retention.

Man in a white shirt and gray pants sits on a bench in a bright office lobby, looking at his smartphone.

8 min

Hilton Embraces AI to Enhance Hospitality, Focusing on Guest Experience and Staff Empowerment, Not Replacement

💻 In 2023, Hilton launched the AI Planner, a digital concierge powered by generative AI, enhancing guest experience through curated recommendations. AI handles repetitive tasks, giving hospitality staff more time for personalized service. The partnership with Be My Eyes uses AI for accessibility, improving stays for visually impaired guests. Conrad New York Downtown employs AI for demand forecasting and feedback analysis, optimizing operations. Successful AI integration relies on staff understanding and using AI to complement human touch in hospitality.

Cozy modern cafe with round wooden tables, minimalist chairs, warm pendant lighting, and wood-paneled walls.

3 min

Huset, World's Northernmost Fine Dining Restaurant in Svalbard, Transformed by Snøhetta with Arctic-Inspired Design

🍴 In Longyearbyen, Svalbard, Huset is the world’s northernmost fine dining restaurant, originally built in 1951. It features a 14-course Arctic tasting menu and a wine cellar with over 1,000 titles. Recently transformed by Snøhetta, the interior blends stained oak and Swedish pine. Head chef Alberto Lozano emphasizes local ingredients and Nordic preservation techniques, offering dishes like Reindeer charcuterie and Ptarmigan pâté.

Rustic lodge in a forest setting with an overhead tree and glass walls; large overlay text reads 'Farm Charm in Practice' with sublabels 'Active Engagement', 'Supply Chain Integration', and 'Environmental Alignment'.

2 min

Hospitality Properties Incorporate Farm Charm by Integrating Agriculture into Guest Experiences in Various Global Locations

🌱 Southall Farm & Inn in Tennessee integrates farming into the guest experience with orchards, vegetable gardens, and farm-to-table dining. Conrad Koh Samui's Project Iris farm complements its luxury resort in Thailand by supplying restaurants with fresh produce. Fowlescombe Farm in England offers seasonal farming activities like egg collecting and regenerative farming education. These examples show varied implementations of Farm Charm, connecting local agriculture to hospitality through dining and guest activities.

Luxurious hotel boardroom with a long wooden table, gray leather chairs, and a wall screen reading 'Riverdale Hotel'.

3 min

Many Hotel Event Spaces Underperform Due to Lack of Key Metrics Like Utilisation Rate and RevPASM Tracking

📅 Meetings and events can constitute up to 50% of hotel revenue, often more at dedicated venues. Key metrics include utilisation rate (60-75% ideal), attendee density, and revenue per square metre. Challenges arise due to dispersed data systems. Proper data management can identify underutilised spaces and enable dynamic pricing. Consistent performance tracking aids forecasting and investment decisions. A 150 sqm room generating $12,000 monthly equals $80/sqm. Effective data usage leads to strategic pricing adjustments.

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