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10minhotel.com

1177 posts

10minhotel.com est le premier site web français dédié aux professionnels de l'hôtellerie, offrant une centralisation d'informations, de nouvelles, de tutoriels et de meilleures pratiques dans le secteur. La plateforme, intuitive et conviviale, donne accès à des conseils pour améliorer différents aspects de la gestion hôtelière. En complément, le site propose le podcast "10 min pour un hôtelier", proposant des analyses, des interviews d'experts et des conseils pratiques. Le but de 10minhotel.com est d'aider les hôteliers à rester informés et compétitifs sur un marché en constante évolution.

4 min

FIU Launches Cruise Excellence Center in Miami Featuring Advisory Board of Industry Leaders to Address Global Challenges

🛳 Florida International University (FIU) launched the FIU Cruise Excellence Center in Miami, bringing together industry leaders like presidents, CEOs, and CFOs. The Center, part of the Chaplin School of Hospitality & Tourism Management, aims to address cruise industry challenges through research, talent development, and innovation. FIU's collaboration includes developing academic curricula, expanding internships, and creating executive education. With 55,000 students and 340,000 alumni, FIU is a leading research university.

4 min

AI and OTAs Like Booking.com Are Taking Control of Hotel Upselling and Pricing Decisions, Industry Warns

📱 Three days before arrival, hotels send emails with offers like sea-view rooms at $45 extra. Booking Holdings' August 2023 call revealed that over 50% of Booking.com bookings involve Level 2 and 3 members, pre-deciding upgrades. Delta, despite denying, aims for individual pricing by November 2024. Revolut, with over 70 million users, advances in AI bookings. On August 4, a Senate hearing discussed surveillance pricing, raising concerns about dynamic, personalized pricing strategies in the travel industry.

3 min

Prof. Kaye Chon of Hong Kong PolyU Awarded Honorary Doctorate by Thailand's Prince of Songkla University for Hospitality Contributions

📚 Prof. Kaye Chon was awarded an Honorary Doctor of Philosophy by Prince of Songkla University in Thailand on 22 September. He is the Dean of the School of Hotel and Tourism Management at Hong Kong PolyU. Since 2000, under his leadership, the school has ranked No. 1 globally in hospitality management for ten years. In 2011, he launched Hotel ICON, a pioneering teaching hotel. Prof. Chon has authored 12 books and ranks in the top 2% of scientists for research citations.

5 min

Soul Community Planet Launches Regulation CF Investment Offering, Opening Investment to Public Alongside Institutional Backers

🏨 SCP launches a Regulation CF investment offering, inviting public investments. Founded by Ken and Pam Cruse, SCP operates 10 hotels in locations like California, Oregon, Hawaii, and Costa Rica. By Q2 2026, SCP achieved 13.5% revenue growth and a Net Promoter Score of 61.4, surpassing industry averages. The Every Stay Does Good™ program has planted over 333,800 trees and recovered over 145,000 pounds of waste. SCP's Net Zero Waste Program delivered notable environmental outcomes in 2025.

4 min

Marriott International and KS Hotels Partner to Launch Two New Hotels in Khao Lak's Matalay Destination

🏨 Marriott International has partnered with KS Hotels and Resorts to open two hotels in Khao Lak, Thailand. Scheduled to launch in the new Matalay destination, Moxy Khao Lak Memories Beach will feature 160 rooms, while Matalay Khao Lak will offer 60 two-bedroom apartments. Located 75 minutes from Phuket International Airport, these hotels will enhance Phang Nga into a lifestyle destination. Phuket Airport is projected to serve 18 million passengers annually by 2029.

3 min

Former Tax Accountant Turns Job Loss into Successful Subscription-Based Book on Club Tax Codes

📚 David Lund, 58, shares a transformative story of a man fired at age 49 from a tax accounting position in Wisconsin due to an economic downturn. This setback led him to author a book on tax issues for country clubs. Initial sales were slow, but he innovated by offering annual updates as tax codes changed, creating a sustained revenue stream. Inspired by this, David continues to help hotel leaders succeed through financial coaching and workshops.

9 min

AI Investments in Hotels Show Mixed Financial Gains with 20% Reporting Lower Costs, 37% Gaining More Revenue

💰 In 2027, AI’s impact on P&L sheets is under scrutiny. A Canary Technologies survey of 404 hotel IT decision-makers found 37% reported more room revenue, while 20% saw lower costs. Budgets are expected to rise by 10% next year, with 85% allocating over 5% to AI. Wyndham’s AI voice concierge boosted booking conversion by 15% and reduced dropped calls by 25%. Agoda reports 86% of developers always or mostly review AI output, highlighting oversight costs.

7 min

91% of Hotels Use AI, but Only 22% Monitor AI Search Visibility, Reveals 2026 Industry Study

💻 The h2c AI Opportunity Study 2026, released on October 2, surveyed 113 hotel groups with over 8,200 properties. 91% use AI, but only 28% have a company-wide AI strategy, and 13% report measurable ROI. 70% expect AI booking channels to boost direct bookings, yet only 22% monitor AI search brand visibility. HOTREC's European Hotel Distribution Study 2026 found 51% of hotels report OTA rate undercuts, increasing 8 points since 2023.

3 min

Reeco Secures Strategic Investment from Dallas Venture Capital to Accelerate Growth Across Nearly 1,000 Hotels

💸 Reeco, an AI-powered procure-to-pay platform for the hospitality industry, secures an investment from Dallas Venture Capital (DVC). Reeco operates in nearly 1,000 hotels across North America. DVC, founded in 2012 and led by Dayakar Puskoor, supports Reeco's growth through its DVC Advantage program. Reeco enhances hotel purchasing accuracy and financial performance, while DVC brings expertise from 40+ investments. Reeco's CEO, Henrik Shimony, expresses enthusiasm for this strategic partnership.

5 min

Thermal Bathing and Contrast Therapy Gain Popularity in Hotel Spas, Offering Diverse Business Models and Growth Opportunities

🏖️ Othership, a social wellness club in Toronto, offers contrast therapy and aromatherapy at $55 per session. It is expanding to New York. AIRE Ancient Baths provides a luxurious spa experience inspired by Roman and Greek traditions, priced at $175 per person. AIRE plans selective expansion, focusing on scarcity. Othership predicts rapid growth across North America. Both models highlight the growing demand for wellness amenities in hotels, with differing approaches to market saturation and guest engagement.

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