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10minhotel.com

1051 posts

10minhotel.com est le premier site web français dédié aux professionnels de l'hôtellerie, offrant une centralisation d'informations, de nouvelles, de tutoriels et de meilleures pratiques dans le secteur. La plateforme, intuitive et conviviale, donne accès à des conseils pour améliorer différents aspects de la gestion hôtelière. En complément, le site propose le podcast "10 min pour un hôtelier", proposant des analyses, des interviews d'experts et des conseils pratiques. Le but de 10minhotel.com est d'aider les hôteliers à rester informés et compétitifs sur un marché en constante évolution.

Infographic titled 'Operational adjustments made when event takes place' showing blue progress bars with right-aligned percentages (71%, 66%, 54%, 54%, 50%, 42%).

4 min

European Accommodation Providers Tackle Seasonality with Creative Strategies, Emphasizing Events and Online Travel Platforms

📅 July and August 2025 witnessed 31% of all EU tourist accommodation nights, with over 40% in Croatia, Greece, and Bulgaria. Events drove increased bookings, with two-thirds of accommodations reporting higher revenue per room; 66% adjusted staffing and 42% hired extra staff. Nearly nine in ten accommodations offer off-peak discounts. Online travel agencies are effective, capturing 38% of rural bookings. Half of hoteliers seek local collaboration on event-driven demand, aiming to mitigate seasonality and support local economies year-round.

Three men at a trade show booth posing for a photo, wearing conference badges and lanyards.

5 min

Revinate Launches Ivy, AI Decision Intelligence Layer, Leveraging 17 Years of Hospitality Data and 1.1 Billion Guest Profiles

📈 Frank Trampert joined Revinate nine weeks ago after leaving Sabre. He highlights that Revinate has 1.1 billion guest profiles and 12,500+ customers, leveraging structured guest data for AI models. Revinate's Chat resolves 80% of queries using property data. The company's AI, Ivy, intends to automate hotel operations, aiming to double marketing returns by targeting the right audience for $110,000/month. Revinate prioritizes data privacy, aligning with GDPR standards. They launched trust.revinate.com for transparency.

Blue robotic hand points at a colorful, geometric brain labeled AI, surrounded by charts and graphs for data analysis concept—AI visualization.

4 min

Hotels Encouraged to Use AI for Efficiency While Focusing on Creating Authentic Guest Experiences Through Human Connection

📑 Mandarin Oriental Hong Kong, many years ago: A handwritten welcome note from the General Manager made a lasting impression, highlighting the power of emotional connection over mere amenities. In 1980, Harvard's Michael Porter introduced differentiation strategy, emphasizing unique experiences. AI can aid in personalizing guest experiences by anticipating needs. Hotels should focus on authentic human interactions and intentionally crafted guest journeys, drawing inspiration from the film industry to evoke memorable emotions and foster guest loyalty.

Two storefronts labeled Leisure and Problems; a weary attendant sits at the Leisure booth while a long line forms at the Problems booth with signs promising to solve problems.

5 min

Global Leisure Economy Projected to Grow from $5.5 Trillion to $9.57 Trillion in the Next Decade

📈 The global leisure economy is projected to grow from $5.5 trillion to $9.57 trillion in the next decade. Selling leisure is challenging because it's optional, doesn't solve problems, and competes with all leisure activities. Businesses need strategies like creating "must-do" experiences and linking leisure to problem-solving. Key players understand consumer psychology and effectively communicate their offerings to stand out in this fragmented market.

Person wearing an orange hiking backpack and striped shirt seen from behind, overlooking a calm lake with mountains in the distance under cloudy skies. It appears to be a outdoor adventure or hiking scene.

3 min

European Tourist Arrivals Rise by 5% in 2026, Led by Greece's 38% Increase Despite Geopolitical Challenges

🌎 European tourism saw a 5.0% rise in international arrivals and a 4.8% increase in overnight stays by Q2 2026. Greece, Italy, and Malta led growth with arrivals up by 38%, 21%, and 16% respectively. Northern Europe outperformed other regions with a 10% rise in arrivals. Cyprus and Türkiye faced declines, partly due to Middle East conflicts. Travel spending surged, with Greece up by 64.3%. Travelers are prioritizing value, safety, and nearby destinations.

Yellow star-shaped objects lined diagonally on a pastel pink and blue background, creating a playful decorative scene.

2 min

Research Shows 31% of Customers Avoid Companies Without Negative Reviews; Effective Responses Boost Reputation

📝 In 2026, 84% of customers consider ratings and reviews before purchases. Daniel “Danno” Vivarelli from Starloop highlights that businesses with two or three times more reviews than competitors attract more customers. Interestingly, 31% of customers avoid companies lacking negative reviews, as perfection seems unrealistic. Emphasizing the importance of responses, Adam Alfia of Realtime Feedback stresses that personalized replies to both positive and negative reviews can effectively enhance a company's reputation, as demonstrated by a jeweler's successful handling of one-star reviews.

Sunset at an airport gate with a red airplane docked to a jet bridge and ground crews nearby

1 min

GBTA Announces 2026 Board of Directors Election Results at Annual Business Meeting, New Leaders Begin August 5

🛩 GBTA held its Annual Business Meeting, led by CEO Suzanne Neufang and Board President Rosemary Maloney, reviewing 2025 financials and upcoming events. Key highlights include the GBTA Convention from August 3-5, 2026 in Chicago, and the 2026 Board of Directors election results. New board members include Ben Park, Kim Conway, Evan Koppel, and Katie Virtue. GBTA supports the $1.57 trillion global business travel industry, serving over 28,000 professionals.

Humanoid robot sculpture seated on a circular pedestal in a blue-tinted glass atrium.

5 min

Hotel Robotics Market Expected to Grow from $0.76 Billion in 2026 to $2.23 Billion by 2030, Driven by Labor Challenges

🤖 Global hotel robot market valued at $0.76 billion in 2026, predicted to reach $2.23 billion by 2030. Over 20,000 service robots deployed by 2024. Labor costs are 33% of hotel revenue; turnover rates 76% higher post-pandemic. Delivery robots, leading with 40% revenue share, can cut manual runs by 20-35%. Security robots to grow at a 27% CAGR through 2030. Average robot prices fell over 90%, with leasing options available. Asia-Pacific leads, holding 55% of the market.

2 min

Fattal Hotel Group Acquires The Blakely Hotel, Marking First US Investment in Midtown Manhattan

🏨 Fattal Hotel Group, owning 329 hotels in 22 countries, acquired The Blakely Hotel in Midtown Manhattan on July 7, 2026. This marks their first U.S. investment. The 117-room hotel, including 42 suites, will undergo renovation and reopen in mid-2027 under an existing brand. The strategic move into New York aims to expand their global presence, emphasizing the city’s hospitality significance. Founded by David Fattal in 1998, the group is Israel's largest hotel operator.

Modern white, two-story house with glass balcony and a blue reflecting pool in front under a clear sky.

2 min

Nocturne Luxury Villas Acquires Jayne's Luxury Rentals, Expanding into Canada with Over 300 High-End Properties

🏠 Nocturne Luxury Villas acquired Jayne's Luxury Rentals, marking its eighth brand, seventh destination, and first in Canada. Jayne's, based in Muskoka, Ontario, manages over 300 properties, including lakefront estates. Nocturne now boasts nearly 1,400 villas across North America and the Caribbean. This acquisition enhances Nocturne's vision of a trusted, destination-based luxury hospitality collection. The partnership promises new opportunities while maintaining Jayne's personalized service and local expertise in luxury rentals.

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