Mews CEO and C-Hotels Co-Owner Discuss Scaling Hotel Operations Through Centralization and Data-Driven Decisions
📈 In the latest Matt Talks Hospitality podcast, Mews CEO Matt Welle interviews Inge Decuypere, Co-Owner of C-Hotels, about scaling a hotel group. Over ten years, C-Hotels expanded from small properties to a multi-property group, leading to centralization for efficient coordination. They emphasize data-driven decision-making and a connected tech stack combining PMS, revenue management, and analytics tools. Technology adoption follows a step-by-step approach, piloting innovations before wider implementation, to ensure value and minimize risk.
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