Posts by author

10minhotel.com

868 posts

10minhotel.com est le premier site web français dédié aux professionnels de l'hôtellerie, offrant une centralisation d'informations, de nouvelles, de tutoriels et de meilleures pratiques dans le secteur. La plateforme, intuitive et conviviale, donne accès à des conseils pour améliorer différents aspects de la gestion hôtelière. En complément, le site propose le podcast "10 min pour un hôtelier", proposant des analyses, des interviews d'experts et des conseils pratiques. Le but de 10minhotel.com est d'aider les hôteliers à rester informés et compétitifs sur un marché en constante évolution.

0 min

Hilton Expands in Greece with Four New Hotels, Totaling Over 50 Properties and 20 in Development

🏖 Hilton is expanding in Greece with four new hotels in Athens, Corfu, Santorini, and Crete, growing from one to over 50 hotels in five years, with 20 more in development. In APAC, three new hotels are opening in Thailand, including the first Canopy by Hilton. New brand debuts include Tapestry Collection in Kenya, LXR Hotels in India, and Spark by Hilton in Saudi Arabia. Conrad Athens and Conrad Corfu, both opening in Spring 2026, offer luxury accommodations and wellness facilities.

0 min

Hotels Must Evolve Beyond Standard Metrics to Capture and Respond to Subtle Guest Signals for True Service Excellence

🏨 Most hotels miss capturing subtle guest experiences that aren't reflected in standard metrics, affecting service quality. While these moments occur frequently, they often go unnoticed, as hotels lack systems to understand them. This oversight differentiates exceptional hotels from the merely well-run. Despite the industry's improvements in response times and service consistency, there's a critical gap: customer service heavily relies on responding rather than intuitively understanding deeper, unspoken guest needs.

0 min

Capstone Hotel Management and Marsden Group Merge to Form New Zealand's Largest Locally Owned Hotel Platform with 45 Properties

📈 On April 1, 2026, Capstone Hotel Management and Marsden Group merged, creating New Zealand's largest locally owned hotel management platform with over 40 properties. The merger aims to strengthen competitive edge against international operators. Sajad Bassam is CEO and Clare Davies COO, focusing on strategic growth through acquisitions and partnerships. The combined entity manages a network of approximately 45 properties and over 2,500 rooms, enhancing national sales and procurement capabilities.

0 min

Jonathon Vopinek Leaves Marriott to Found White Label Hotels After Personal Tragedy, Emphasizing Life-Work Balance

📖 Jonathon Vopinek, former Marriott employee, transitioned from Marriott to founding White Label Hotels after losing his daughter to SIDS, reshaping his life and work values. Eight months ago, he launched a podcast, drawing on his eight years as a CEO with over 9,000 associates. He's conducted 35+ interviews with leaders across various fields, highlighting that transparency surpasses confidentiality in leadership, as exemplified by Jensen Huang of Nvidia, who manages 60+ direct reports openly.

0 min

Atom Hoteles Sells Eurostars Las Salinas in Fuerteventura for €51 Million, Part of Recent Hotel Divestments

🏨 Atom Hoteles sold the 223-room Eurostars Las Salinas in Fuerteventura, Spain, for €51 million. Finareal acquired the 138-room Crowne Plaza Marseille and 87-room Hotel Indigo Cagnes-sur-Mer in France. Lothian Pension Fund purchased the 145-room Hub by Premier Inn Edinburgh for £23.4 million. Atream acquired the 113-room Hotel Expo Verona Villafranca in Italy for €8 million. Vitruvio purchased a future 48-room hotel in Málaga, Spain, opening in Q4 2026.

0 min

Study Highlights Hotel-Specific Stressors Impacting Employee Mental Health and Strategies for Coping Post-COVID-19

🏨 Professors Wong, Kim, and Dr. Xu from Hong Kong Polytechnic University investigate hotel employees' mental health, highlighting stressors like irregular hours, precarious conditions, and poor leadership. Post-COVID-19, addressing mental health in hospitality is crucial. They identify components, including depression and nervousness, using the transactional theory of stress and coping. The study aims to empower hotel managers with strategies to improve employee well-being, ultimately enhancing performance and reducing costs.

0 min

Lisa Vanderpump's First Hotel on Las Vegas Strip Opens for Bookings, Welcomes Guests in May 2026

🏨 Lisa Vanderpump’s first hotel, The Vanderpump Hotel, opens on the Las Vegas Strip in May 2026. The Cromwell is transforming into this boutique hotel with 188 rooms, designed by Vanderpump and Nick Alain, featuring moss-green and dusty lilac tones. Located at Las Vegas Boulevard and Flamingo Road, the hotel showcases Vanderpump Alain’s “industrial romantic” style. Caesars Entertainment remains operational during the transformation. Visit caesars.com/thevanderpumphotel for bookings.

0 min

TrustYou Expands Strategic Partnership with HSMAI APAC to Enhance AI-Driven Insights for Hoteliers in 2026

📊 TrustYou, the leading hospitality AI platform, expands its strategic partnership with HSMAI Asia Pacific for 2026, focusing on AI-driven guest insights. The collaboration covers educational platforms, networking events, and the Commercial Strategy Conference in Singapore on May 14-15, 2026. TrustYou aims to enhance decision-making and revenue growth for hotel leaders. Will Howes highlights the importance of data and AI insights, while Jackie Douglas emphasizes understanding guest sentiment for better commercial decisions.

0 min

Lake.com Launches Premium and Portfolio Memberships Offering 0% Commission and Direct Booking Tools for Vacation Rental Hosts

📄 March 23, 2026, New York, NY: Lake.com introduces "Premium" and "Portfolio" tiers for vacation rental hosts to enhance control over distribution and revenue. Premium offers 0% commissions, direct bookings, and a verified profile for $499/year. Portfolio targets larger operators with 10+ properties, providing enhanced visibility and marketing for $3,999/year. This shift empowers hosts with flexible options beyond the traditional per-transaction model, fostering direct guest relationships and revenue retention.

0 min

Hospitality Industry Urged to Embrace Collaborative Cybersecurity to Combat Increasing Threats and Protect Sensitive Data

💻 Cybersecurity is now a team sport, vital as threats grow complex. The hospitality industry, managing sensitive data, faces relentless cyber-attacks exploiting interconnected systems. Key strategies include sharing threat intelligence for early threat visibility, pooling diverse expertise, and coordinated responses using shared Indicators of Compromise (IoCs). Collaboration strengthens supply chains and enhances cost-effective security measures. This unified approach is crucial to safeguard against adversaries who freely share resources and intelligence across networks.

Input your search keywords and press Enter.