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10minhotel.com

1143 posts

10minhotel.com est le premier site web français dédié aux professionnels de l'hôtellerie, offrant une centralisation d'informations, de nouvelles, de tutoriels et de meilleures pratiques dans le secteur. La plateforme, intuitive et conviviale, donne accès à des conseils pour améliorer différents aspects de la gestion hôtelière. En complément, le site propose le podcast "10 min pour un hôtelier", proposant des analyses, des interviews d'experts et des conseils pratiques. Le but de 10minhotel.com est d'aider les hôteliers à rester informés et compétitifs sur un marché en constante évolution.

7 min

10th Hospitality Finance and Economics Conference Highlights AI and Demographic Change in Real Estate Markets in Tokyo

📅 On June 28-29, 2026, the 10th Hospitality Finance and Economics Conference was held at Hitotsubashi University's Chiyoda Campus in Tokyo, Japan. Participants from Asia, Europe, and North America discussed AI, PropTech, and demographic changes. Keynotes by Raja Seetharaman and Professor Charles Yuji Horioka focused on technological and demographic transformations affecting real estate. The event featured research presentations and Japanese hospitality, fostering international collaboration.

4 min

Google Limits European Search Features for Travel to Comply with EU Digital Markets Act, Impacting Hotel Listings

📈 Google is revamping its European search page to comply with the EU's Digital Markets Act, impacting travel searches. From September 30, hotels must provide their rates directly via Hotel Center or a connectivity partner as Google ceases sourcing third-party hotel rates. Google claims these EU changes have reduced direct booking clicks by up to 30% and decreased hotel traffic by over 10% in Germany, Belgium, and Estonia, following a €460 million fine in July.

4 min

AI Recommendations for Hotels Depend on Third-Party Ratings Instead of Hotel Websites, Study Reveals

📈 94% of hotels are absent from AI search results for event bookings; high-ranking hotels have rich content and strong third-party ratings. Forbes and Michelin ratings explain 55% of AI recommendation variance for luxury hotels. In 2027, RevPAR growth is predicted to slow to 2.1%, emphasizing cost control over top-line growth. London's credit card commissions rose 7.9%, labor costs outpace RevPAR, and Dutch hotel demand may drop 2.5% due to VAT hikes. Unified data tools boost RevPAR by 2.7%.

5 min

75% of Event Planners Use AI for Venue Sourcing, But 94% of Hotels Fail AI Searches

📈 75% of event planners use AI for sourcing; 94% of hotels lack AI visibility. AI platforms (e.g., ChatGPT, Claude) replace traditional SEO, with planners seeking specific venue details like location and capacity. Cvent Europe Ltd, with over 5,000 employees and 24,000 customers globally, highlights the need for detailed content strategies. Only venues with extensive descriptions are AI-preferred, with Diamond tier listings receiving 50% more AI citations. AI visibility, not clicks, is the new success metric.

7 min

Meyer Jabara Hotels Emphasizes Profitability and Strategic Investments as U.S. Hotel RevPAR Growth Slows to 2.1% in 2027.

💰 In 2026, U.S. RevPAR is projected to grow by 4.4%, driven by a 1.7% demand increase and a 3.1% ADR boost, fueled by events like the World Cup. In 2027, RevPAR growth is expected to slow to 2.1%, with ADR rising 1.6% and demand up by 1.1%. U.S. hotels recorded a record 11.4 million more room nights in the first half of 2026 compared to 2025. Approximately $88 billion in hotel loans will mature through 2027, creating refinancing opportunities.

6 min

Management Effort to Analyze Labor Variances in Hotels Highlights Hidden Operational Costs, Unifocus VP Discusses

📊 Housekeeping used more labor than planned due to factors like unexpected demand or schedule changes. Analyzing such variances involves management's time, leading to hidden costs. Operational data includes forecasts, schedules, and occupancy rates, but context is crucial for understanding deviations. For example, 85% occupancy on different days may present different workloads. Efficient data interpretation across departments is key. Unified platforms like Unifocus streamline labor management, improving decision-making and reducing costs. Unifocus operates in 68 countries.

6 min

Study Finds Forbes and Michelin Ratings Strongly Correlate with AI Hotel Recommendation Frequency, Unlike Website Variables

📚 In a study by Americas Great Resorts analyzing 148 luxury hotels, ChatGPT, Google AI Mode, or Gemini were already recommending these hotels. Despite implementing advanced website optimizations, structured-data completeness correlated merely 0.02 with recommendation frequency. Forbes Travel Guide ratings and Michelin Key counts, however, accounted for 54.7% of the variance in log recommendation frequency. Forbes Five-Star hotels averaged 13.4 recommendation slots, while those with three Michelin Keys averaged 13.0 slots. Website data did not significantly impact recommendation frequency.

2 min

Harbour Hotels Acquires Brooks Guesthouse Bristol; Plans Extensive Refurbishment and Integration by February 2027

🛠 Harbour Hotels, a luxury hospitality group, has acquired Brooks Guesthouse in Bristol, UK. This acquisition expands the group's city presence, with the guesthouse undergoing a refurbishment set to finish by February 2027. The project will add 3 new rooms, redesign all 27 current rooms, and maintain 4 'retro rocket' caravans. Post-refurbishment, Harbour Hotel Bristol will offer 72 rooms. This move enhances the hotel’s strategic footprint in Bristol's vibrant Old Quarter. Further details will be revealed later this year.

2 min

HotelIQ and Mews Announce Integration to Streamline Data Management and Enhance Hotel Performance Analysis

📈 September 9, Atlanta, GA: HotelIQ announced its integration with Mews, enhancing data flow for hoteliers. This direct link updates daily, delivering reservation data into HotelIQ's platform. It allows hotels to utilize analytics and forecasting without manual data manipulation. Mews serves 15,000 customers in 85 countries. The integration aims to reduce data fragmentation, enabling faster decision-making. HotelIQ provides tools for enhanced revenue management and performance analysis.

2 min

Effective Customer Service Relies on Both Employee Mindset and Word Set Training, Says Expert Shep Hyken

💬 Great customer service hinges on both mindset and word set, according to expert Shep Hyken. Kindness and helpfulness, key components of mindset, are top reasons customers return, while rudeness drives them away. Hyken emphasizes training employees in word set—knowing what to say and how to say it. This approach transforms a simple “no” into alternatives, enhancing customer experiences. Hyken underscores “hire for attitude, train for skill,” merging mindset and word set for exceptional service.

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